Accenture
Website:
accenture.com
Job details:
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Flexible Real Estate Management (RE-FX)
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by diligently investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic business environment.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand system requirements and troubleshoot complex issues.
- Document findings and solutions clearly to support knowledge sharing and future reference.
- Assist in the continuous improvement of support processes and tools to enhance service delivery.
- Provide guidance and support to junior team members to foster their professional growth.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP Flexible Real Estate Management (RE-FX).
- Strong analytical and problem-solving abilities to diagnose and resolve software issues effectively.
- Experience with system monitoring and incident management tools to ensure timely detection and resolution of problems.
- Ability to communicate technical information clearly and collaborate with diverse teams.
- Familiarity with business process workflows related to real estate management and enterprise software environments.
Additional Information:
- The candidate should have minimum 3 years of experience in SAP Flexible Real Estate Management (RE-FX).
- This position is based at our Hyderabad office.
- A 15 years full time education is required.
, 15 years full time education
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