Accenture
Website:
accenture.com
Job details:
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Oracle Cloud Visual Builder
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous engagement with system performance, collaborating with different teams to maintain system stability and reliability, and delivering timely resolutions to minimize business disruptions. The dynamic nature of the work encourages adaptability and a keen eye for detail to support complex software environments effectively.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand system requirements and troubleshoot issues efficiently.
- Document findings and resolutions clearly to support knowledge sharing and future reference.
- Assist in the continuous improvement of support processes and tools to enhance service quality.
- Provide timely updates and communicate effectively with stakeholders regarding issue status and resolution plans.
Professional & Technical Skills:
- Design and develop applications using Oracle Visual Builder (VB/VBCS)
- Build responsive web and mobile user interfaces with HTML5, CSS, and JavaScript
- Integrate applications with Oracle Cloud services (ERP, HCM, REST APIs)
- Customize and extend Oracle SaaS applications using Visual Builder
- Work with RESTful APIs and backend services
- Implement business logic, workflows, and data models
- Collaborate with functional consultants, architects, and stakeholders
- Perform unit testing, debugging, and performance tuning
- Ensure security, scalability, and best practices in application development
- Support deployment and lifecycle management of applications
Additional Information:
- The candidate should have minimum 3 years of experience in Oracle Cloud Visual Builder.
- This position is based at our Kolkata office.
- A 15 years full time education is required.
, 15 years full time education
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