Accenture
Website:
accenture.com
Job details:
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Oracle Cloud Financials Project Costing
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges and delivering timely solutions to ensure the smooth operation of critical applications. The position demands continuous monitoring, analysis, and collaboration with different teams to maintain system stability and performance, contributing to the overall efficiency of business processes.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to gather information and troubleshoot complex system issues.
- Document findings and resolutions to build a knowledge base for future reference.
- Assist junior team members by sharing knowledge and providing guidance on problem-solving techniques.
- Continuously monitor system performance and recommend improvements to enhance reliability and efficiency.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Oracle Cloud Financials Project Costing.
- Strong analytical and problem-solving abilities to diagnose and resolve software issues effectively.
- Experience with system monitoring tools and techniques to ensure application health.
- Ability to communicate technical information clearly to both technical and non-technical stakeholders.
- Familiarity with business process workflows related to financial systems and project costing.
- Capability to work independently while managing multiple priorities in a dynamic environment.
Additional Information:
- The candidate should have minimum 3 years of experience in Oracle Cloud Financials Project Costing.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
, 15 years full time education
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