Accenture
Website:
accenture.com
Job details:
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Oracle Cloud Visual Builder
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively investigating and resolving issues across various components of essential business systems. This role requires a dynamic approach to problem-solving, ensuring the smooth operation and reliability of critical applications. The professional continuously monitors system performance, collaborates with different teams to understand system behaviors, and works diligently to maintain system integrity and availability throughout the day.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to gather information and troubleshoot complex system issues.
- Document findings and resolutions to build a knowledge base for future reference.
- Assist in the implementation of system updates and patches to improve performance and security.
- Support junior team members by sharing knowledge and providing guidance when needed.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Oracle Cloud Visual Builder.
- Experience with cloud-based application development and deployment.
- Strong problem-solving skills with the ability to analyze and resolve technical issues efficiently.
- Familiarity with software lifecycle management and incident management processes.
- Ability to work with various stakeholders to understand system requirements and constraints.
- Good communication skills to effectively document and convey technical information.
Additional Information:
- The candidate should have minimum 3 years of experience in Oracle Cloud Visual Builder.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
, 15 years full time education
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