Accenture
Website:
accenture.com
Job details:
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Azure AI foundry
Good to have skills : NA
Minimum 5 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to improve system stability and optimize support processes.
- Mentor junior team members to enhance their technical and problem-solving skills.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Azure AI foundry.
- Strong troubleshooting and analytical skills to diagnose and resolve complex software issues.
- Experience working with cloud-based platforms and understanding of AI-driven application environments.
- Ability to collaborate effectively with cross-functional teams to deliver comprehensive support solutions.
- Familiarity with monitoring tools and incident management processes to ensure timely resolution of system faults.
Additional Information:
- The candidate should have minimum 5 years of experience in Microsoft Azure AI foundry.
- This position is based at our Chennai office.
- A 15 years full time education is required.
Click on Apply to know more.