Accenture
Website:
accenture.com
Job details:
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : VMWare Cloud Administration
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring the smooth operation of critical applications. The position demands continuous engagement with multiple teams to maintain system stability and support business continuity through effective problem-solving and timely interventions.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to enhance system reliability and performance.
- Document troubleshooting processes and solutions to build a knowledge base for future reference.
- Assist junior team members by sharing knowledge and providing guidance on complex issues.
- Continuously monitor system health and proactively identify potential risks to prevent downtime.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in VMWare Cloud Administration.
- Experience with virtualization technologies and cloud infrastructure management.
- Strong understanding of system monitoring and incident management tools.
- Ability to analyze logs and system metrics to diagnose and resolve issues efficiently.
- Familiarity with automation and scripting to streamline support tasks.
- Knowledge of networking concepts and security best practices within cloud environments.
Additional Information:
- The candidate should have minimum 3 years of experience in VMWare Cloud Administration.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
, 15 years full time education
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