Accenture
Website:
accenture.com
Job details:
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : O9 Data Integration
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous engagement with system performance and user feedback to maintain service reliability and support business continuity through timely resolution of technical challenges.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure seamless integration and support of software components.
- Document and communicate findings and resolutions clearly to stakeholders and team members.
- Assist in the development and implementation of process improvements to enhance system stability and performance.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in O9 Data Integration.
- Strong analytical skills to diagnose and troubleshoot complex software issues.
- Experience with monitoring tools and techniques to track system health and performance.
- Ability to work with multiple software components and understand their interdependencies.
- Effective communication skills to interact with technical teams and business users.
Additional Information:
- The candidate should have minimum 3 years of experience in O9 Data Integration.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
, 15 years full time education
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