Accenture
Website:
accenture.com
Job details:
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SUSE Linux Administration
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring the smooth operation of critical applications. The position demands continuous engagement with complex environments to maintain system stability and support business continuity through timely and effective problem resolution.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure seamless integration and support of applications.
- Document troubleshooting steps and solutions to build a knowledge base for future reference.
- Assist in the implementation of process improvements to enhance system reliability and efficiency.
- Support junior team members by sharing knowledge and providing guidance when necessary.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in SUSE Linux Administration.
- Experience with system monitoring and performance tuning in Linux environments.
- Strong understanding of troubleshooting methodologies for complex software and hardware issues.
- Familiarity with scripting languages to automate routine tasks and improve operational workflows.
- Knowledge of network fundamentals and their impact on application performance.
- Ability to analyze logs and system metrics to identify root causes of incidents.
Additional Information:
- The candidate should have minimum 3 years of experience in SUSE Linux Administration.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.
, 15 years full time education
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