Accenture
Website:
accenture.com
Job details:
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Automated Testing
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure seamless integration and support of business applications.
- Document and communicate findings and resolutions clearly to stakeholders and team members.
- Assist in the development and improvement of support processes to enhance efficiency and effectiveness.
- Monitor system performance and proactively identify potential issues before they impact business operations.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Automated Testing.
- Experience with test automation frameworks and tools to streamline testing processes.
- Ability to analyze and troubleshoot software defects and system anomalies effectively.
- Familiarity with scripting languages to create and maintain automated test scripts.
- Strong understanding of software development life cycle and quality assurance practices.
- Capability to work with various testing environments and simulate real-world scenarios.
Additional Information:
- The candidate should have minimum 3 years of experience in Automated Testing.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
, 15 years full time education
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