Accenture
Website:
accenture.com
Job details:
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Java Standard Edition
Good to have skills : Broadcom Layer 7 API Gateways, JBOSS Administration
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring smooth operation of critical applications. The position demands collaboration with different teams to maintain system stability and support business continuity through timely and effective problem resolution.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand system dependencies and impact of issues.
- Document troubleshooting steps and resolutions to build a knowledge base for future reference.
- Assist junior team members by sharing knowledge and providing guidance on complex issues.
- Continuously monitor system health and proactively identify potential risks to prevent downtime.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Java Standard Edition.
- Good To Have Skills: Experience with JBOSS Administration, Broadcom Layer 7 API Gateways.
- Strong problem-solving skills with the ability to analyze and debug complex software issues.
- Familiarity with application lifecycle management and support processes.
- Ability to work effectively in a fast-paced environment while managing multiple priorities.
- Good communication skills to interact with technical and non-technical stakeholders.
Additional Information:
- The candidate should have minimum 3 years of experience in Java Standard Edition.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.
, 15 years full time education
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