Website:
jmdtechnologiesinc.com
Job details:
📢 Hiring: Application Support & Maintenance – Healthcare Provider (Revenue Cycle & Financial Applications)
📍 Location: Bangalore
🏢 Work Mode: Hybrid
💼 Role: Application Support & Maintenance – US Healthcare Provider
We are looking for an experienced Application Support & Maintenance Engineer to support a leading US-based Healthcare Provider. The ideal candidate should have strong expertise in Healthcare Revenue Cycle Management (RCM), Patient Access applications, Incident Management, and L2/L3 Application Support.
Key Responsibilities
- Provide L2/L3 support for healthcare COTS applications.
- Investigate, troubleshoot, and resolve incidents while ensuring SLA compliance.
- Perform Root Cause Analysis (RCA) for recurring application issues.
- Monitor application health, interfaces, and batch jobs.
- Support application maintenance, patch validation, upgrades, and release management.
- Coordinate with business users, IT teams, and third-party vendors for issue resolution.
- Maintain technical documentation, knowledge articles, and audit records.
- Ensure compliance with HIPAA, security, and healthcare data privacy standards.
Required Skills
- Experience supporting Healthcare Revenue Cycle Management (RCM) applications.
- Strong understanding of Patient Registration, Benefits Verification, and Pre-Service processes.
- Knowledge of Eligibility Transactions (270/271) and Coverage Discovery.
- Experience supporting Payment Systems, PCI-compliant workflows, and Reconciliation.
- Troubleshooting experience with Patient Check-in Kiosks, Patient Identification Devices, and Self-Service Tools.
- Experience with Document Scanning & Indexing solutions.
- Knowledge of integrations between Patient Access Systems, EMR, Billing, Scheduling, and Financial Systems.
- Hands-on experience with HealthQuest, PatientSecure, WorldView, or similar Patient Access applications.
Why Join Us?
- Work with a leading US Healthcare Provider.
- Opportunity to support enterprise-scale Revenue Cycle & Financial Applications.
- Exposure to healthcare technologies, compliance standards, and mission-critical systems.
- Excellent career growth in a collaborative environment.
📩 Interested candidates can share their updated resume along with the following details on nitesh.v@jmdtechnologiesinc.com
- Total Experience:
- Relevant Healthcare Application Support Experience (HealthQuest, PatientSecure, WorldView):
- Revenue Cycle Management (RCM) Experience:
- Patient Access Systems Experience:
- Eligibility Transactions (270/271) Experience:
- EMR/Billing Integration Experience:
- Current CTC:
- Expected CTC:
- Notice Period:
- Current Location:
#Hiring #HealthcareIT #ApplicationSupport #L2Support #L3Support #HealthcareProvider #RevenueCycleManagement #RCM #PatientAccess #HealthQuest #PatientSecure #WorldView #EMR #HealthcareTechnology #HIPAA #ITJobs #BangaloreJobs #HybridJobs #CareerOpportunity #NowHiring
Click on Apply to know more.