Website:
accelonconsulting.com
Job details:
Role Overview:
We are looking for a skilled SharePoint Administrator with expertise in SharePoint Online and OneDrive. The role focuses on supporting collaboration platforms, resolving user issues, and maintaining platform stability.
Experience:
- 7-10 years of overall experience. 5–8 years of relevant experience.
- 5–8 years of experience in SharePoint Online, OneDrive, Microsoft Exchange and Microsoft 365 environments.
- Primary Skills: M365 SharePoint Admin, O365 Exchange Admin, OneDrive Admin, MS Teams Admin
- Secondary Skills: Slack Administration, Miro Admin, Conf Room Ops, Airtable Admin
Primary Responsibilities:
Providing support for SharePoint Online and OneDrive.
Basic administration of:
- Exchange Online.
- Microsoft Teams.
Slack.
- Slack Administration.
- Ability to perform basic Microsoft Copilot troubleshooting (prompt issues, access, integration problems).
Troubleshoot:
- Site access and permission issues.
- Sync and sharing problems.
- Storage and performance issues.
Manage:
- SharePoint sites, site collections, and permissions.
- OneDrive user issues and policies.
- Support governance and compliance configurations.
- Handle incidents, service requests, and problem tickets.
- Perform root cause analysis and document solutions.
- Train/assist the service desk team to improve FCR (First Contact resolution).
Secondary Responsibilities:
- Miro Administration.
- Conference Room Operations Support.
Required Skills:
Strong experience in:
- SharePoint Online administration.
- OneDrive for Business support.
Knowledge of:
- Permissions models and sharing policies.
- M365 admin center and PowerShell.
- Understanding of Microsoft 365 ecosystem and integrations.
Good to have skills:
- Miro administration.
- Conference Room administration (MS Teams and Zoom).
- Airtable administration.
- Slack administration.
Soft Skills:
- Strong problem-solving and troubleshooting skills.
- Experience working in ticket-based support environments.
- Good communication and documentation skills
Key Benefits
- Free Health Insurance – Comprehensive coverage for you and your dependents
- Work-Life Balance –Flexible work arrangements and realistic workloads to help you maintain a healthy balance.
- Healthy Work Culture – A collaborative, respectful, and growth-oriented environment.
- Provident Fund (PF) and Gratuity benefits as per statutory norms
Click on Apply to know more.