QA Test Lead (Payments)

Applause is raising the bar for digital quality and employee experience. Recognized as a Top Workplace, Applause provides award-winning software testing and UX research solutions to top brands. Our fully managed services leverage a global team and the world's largest independent testing community. We improve digital experiences for global innovators like Google, Microsoft, PayPal, Starbucks, Vodafone, and BMW. As our QA Test Lead for Payments, you will be an integral part of our Client Partner's QA organization to facilitate the full end-to-end coverage of all manner of payment instrument (PI) transactions. This will certainly include all NFC enabled iOS devices and potentially, various Android devices. You'll help drive quality initiatives focused on PI transactions on behalf of a globally prolific technology company. An ideal candidate possesses stellar interpersonal skills, keen attention to detail and enjoys close collaborations across cross-functional teams. Working days, hours: Monday to Friday, 9AM to 5PM local time / On-site location in Hyderabad, India Key Responsibilities: Conduct release and ad hoc testing of payment transactions on a variety of devices/OS Write test plans, test cases Execute test case driven and exploratory testing Log found defects for tracking Organize and analyze testing data for trends and customer reports Communicate with client staff about the status and progress of testing projects Provide regular reporting that includes test artifacts and metrics for payment testing Manage a Transaction reconciliation process related to transaction processing for review and cancellation after successful verification Respond to Production teams reporting a payments issue to validate successful operation or else to find root cause of the reported issue Work with US Based Global Payments Lead and other Applause team members globally; coordinate with other on-site and remote Applause team members to ensure that coverage is always available during Production Support hours

Applause is raising the bar for digital quality and employee experience. Recognized as a Top Workplace, Applause provides award-winning software testing and UX research solutions to top brands. Our fully managed services leverage a global team and the world's largest independent testing community. We improve digital experiences for global innovators like Google, Microsoft, PayPal, Starbucks, Vodafone, and BMW.