Apollo HealthAxis - ServiceNow Quality Assurance Tester

Position Overview

We are seeking a detail-oriented ServiceNow Quality Assurance (QA) Tester to join our team. The ideal candidate will be responsible for ensuring the quality, reliability, and performance of our ServiceNow applications by executing test plans, identifying defects, and collaborating with development teams for issue resolution. The role requires familiarity with ServiceNow modules, strong analytical skills, and the ability to work within an Agile Responsibilities :

• Develop and execute comprehensive test plans, test cases, and scripts for ServiceNow applications.
• Conduct functional, regression, integration, and user acceptance testing (UAT).
• Identify, document, and report software defects in a clear and organized manner.
• Verify defect fixes and perform follow-up testing.
• Collaborate closely with developers and end-users to ensure requirements are met.
• Validate workflows, customizations, and integrations within the ServiceNow platform.
• Create and maintain testing documentation.
• Ensure testing aligns with established quality standards and ServiceNow best practices.
• Participate in Agile meetings (e.g., daily stand-ups, sprint planning, and :
• 5+ years of experience testing ServiceNow applications ITSM, ITOM, CSM, etc.
• Certifications : ServiceNow Certified System Administrator (CSA) or relevant certifications are a plus.
• Strong communication and teamwork skills.
• Understanding of ServiceNow architecture, modules, and workflows.
• Familiarity with ServiceNow testing tools (ATF Automated Test Framework) and manual testing methodologies.
• Ability to create clear and concise documentation.
• Familiarity with Agile/Scrum methodologies.
  
  

(ref:hirist.tech)

Apollo HealthAxis