Customer Onboarding Manager

The primary function of this role is to manage day-to-day Operations for Account and Channel Maintenance – billing services for Australia region and Oversee the Billing & Payable team ensuring agreed SLAs and quality standards are met whilst also implementing a best practice, continuous improvement culture with the customer at the heart of all changes Emphasis is placed on developing a motivated team environment and implementing process improvements to improve customer service and team efficiency.

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers. ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the bank's largest technology, data and operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the bank's strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. We're proud that people feel they can be themselves at ANZ and 90 percent of our people feel they belong.