Change Analyst

As a Systems Analyst in Change Management, you will play a crucial role in ensuring the compliance and governance of change orders. You will interact with and support change owners, service managers, and other stakeholders to ensure changes are implemented with standard lead times and minimal impact on the business. Banking is evolving, and so are we. This role offers you the opportunity to try new things, learn, and grow. At ANZ, you will be building your future while helping to build ours. Role Type: Permanent Role Location: Acacia Office Work Hours: 24/7 (9 hours a day) What will your day look like? The Technology Change Management team aims to maximize value for our customers by identifying and mitigating impacts and risks to business services due to technical changes. The team is responsible for controlling the identification, approval, and implementation of technical changes to the production system that could impact ANZ services. Daily interaction with stakeholders. Handling stakeholder queries and resolving issues. Understanding the change process. Managing end-to-end change requests efficiently. Ensuring all required approvals are in place before submitting changes. Partnering with Change Coordinators to review changes and ensure risk and impact assessments are conducted according to defined procedures. Making decisions regarding risks and changes that could impact the business. Managing a high volume of changes daily. Providing operational support to ensure KPIs and SLAs are achieved. Identifying opportunities for continuous improvement.

At ANZ, we're applying new ways technology and data can be harnessed as we work towards a common goal: to improve the financial wellbeing and sustainability of our millions of customers. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. We're proud that people feel they can be themselves at ANZ and 90 percent of our people feel they belong.