Lenovo
Website:
lenovo.com
Job details:
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.
AV SCCM (Patch) Monitoring – Roles Responsibilities
- Antivirus (AV) Monitoring Responsibilities
Daily Monitoring
- Monitor AV console/dashboard for:
- Malware detections
- Threat alerts
- Quarantined files
- AV service failures
- Outdated signatures
- Ensure all endpoints are reporting to the central AV console.
- Track inactive/non-communicating systems.
Incident Handling
- Investigate malware or virus alerts.
- Isolate infected systems when required.
- Coordinate with desktop/network/security teams for remediation.
- Ensure proper closure and documentation of incidents.
Signature Policy Management
- Verify AV definitions/signatures are updated successfully.
- Monitor policy deployment status across endpoints.
- Ensure exclusions and policies are aligned with security standards.
Compliance Reporting
- Maintain AV compliance percentage across locations/business units.
- Share daily/weekly health reports:
- Systems protected
- Non-compliant devices
- Critical threats detected
- Remediation status
- Highlight repeated infections or high-risk devices.
Escalation Management
- Escalate:
- Critical malware outbreaks
- Mass infection patterns
- AV server/service failures
- Compliance breaches
- SCCM / Patch Monitoring Responsibilities
Patch Deployment Monitoring
- Monitor patch deployment status through SCCM:
- Successful installations
- Failed deployments
- Pending reboots
- Missing patches
- Track deployment progress for servers and endpoints.
Compliance Monitoring
- Ensure systems meet patch compliance targets.
- Identify vulnerable/unpatched machines.
- Follow up with respective teams/users for remediation.
Deployment Validation
- Validate:
- Patch package distribution
- SCCM client health
- Distribution point availability
- Deployment schedules
- Ensure no deployment failures due to storage/network issues.
Incident Failure Handling
- Analyze failed patch installations.
- Troubleshoot SCCM client issues.
- Coordinate with Infra/Application teams for patch conflicts or failures.
- Re-initiate failed deployments where required.
Reporting Documentation
- Publish daily/weekly/monthly reports:
- Patch compliance %
- Failed systems
- Reboot pending count
- Critical security patches status
- Maintain deployment trackers and audit records.
Change Maintenance Support
- Support patching activities during maintenance windows.
- Ensure proper communication before and after patch deployment.
- Monitor production impact during patch rollout.
Escalation Management
- Escalate:
- Critical patch failures
- Compliance breaches
- SCCM infrastructure issues
- Systems repeatedly missing patches
- Security vulnerabilities
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
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