Position Purpose:
Ensure smooth daily operations across the Café and Bookstore through effective coordination of staffing, inventory, and customer experience. This role drives consistency, operational efficiency, and profitability while supporting team development and executing departmental priorities. It helps cultivate an environment aligned with the mission, hospitality values, and ministry standards of Charis Bible College.
Essential Duties:
- Support daily Café & Bookstore operations to ensure consistent service and customer experience.
- Coordinate with Leads to align staffing and maintain service standards.
- Assist with scheduling, payroll prep, tip tracking, and time-off requests.
- Support onboarding, training coordination, and team development.
- Reinforce Standard Operating Procedures and ministry policy compliance.
- Oversee inventory organization, stock tracking, restocking, and merchandising.
- Maintain POS system accuracy, including item setup, pricing, and reporting.
- Coordinate with vendors, track orders, and follow up on equipment maintenance.
- Support hospitality initiatives and overall customer experience across environments.
- Monitor sales trends, inventory movement, and operational performance metrics.
- Identify workflow improvements and ensure adherence to safety, sanitation, and service standards.
- Other duties as assigned.