Business Operations Administrator

Anagram is the ultimate insurance billing platform for eye care providers. Combining instant eligibility and benefit verifications, patient responsibility calculation, claims management, payment posting, and more, Anagram's all-in-one revenue cycle management solution is designed to save providers time and money, and free doctors to deliver the best care for their patients. Our mission is to simplify insurance, and it's working: over 2,000 eye care professionals rely on Anagram to manage their insurance billing. The Business Operations Administrator plays a key role in ensuring the smooth and efficient functioning of day-to-day operations across the organization. This position involves working closely with cross-functional teams to support administrative, financial, and operational processes. The ideal candidate is highly organized, proactive, detail-oriented, and able to manage multiple tasks efficiently. This role is perfect for someone who thrives in fast-paced environments, wears multiple hats with ease, and loves keeping things running smoothly behind the scenes. What You'll Do: Assist with end-to-end payroll processes (domestic and international), including off-cycle payments and commissions Manage vendor payments, handle wire transfers, and push payments through finance tools and billing systems Generate and follow up on customer invoices; coordinate with accounting to ensure clean month-end closes Support expense and card management using Ramp Liaise with external accountants and tax partners for reporting and compliance needs Maintain day-to-day business operations — from document management to policy renewals and compliance tracking Manage our virtual mailbox and coordinate internal routing for incoming correspondence Handle procurement of supplies and tech for new hires; support onboarding logistics and scheduling Help source and maintain company insurance policies, including renewals and vendor communication Provide general administrative support where needed — always jumping in to solve problems and improve processes. What We're Looking For: 1-3 years of experience in business operations, office administration, or a similar support role — ideally in a startup or high-growth company Excellent organization skills and attention to detail — you're the person who never misses a beat Confident juggling multiple priorities and switching gears quickly A proactive, scrappy, solutions-oriented mindset You take initiative and figure things out Strong communication skills — both written and verbal Ability to handle sensitive information with professionalism and discretion Comfort with tools like Gusto, Deel, Ramp, Stripe, Google Workspace, Slack, etc.

Anagram is the ultimate insurance billing platform for eye care providers. Combining instant eligibility and benefit verifications, patient responsibility calculation, claims management, payment posting, and more, Anagram's all-in-one revenue cycle management solution is designed to save providers time and money, and free doctors to deliver the best care for their patients. Our mission is to simplify insurance, and it's working: over 2,000 eye care professionals rely on Anagram to manage their insurance billing.