Certified or Registered Medical Assistant (CMA/RMA)- Float

Description

ACHS: Where Healthcare Careers Thrive!

At Ammonoosuc Community Health Services (ACHS), we’re more than just a healthcare provider—we’re dedicated professionals committed to improving the lives of our patients and strengthening our communities. We have been delivering compassionate, affordable care to Northern New Hampshire since 1975. When you join ACHS, you’re stepping into a collaborative environment where your contributions are valued, your professional growth is supported, and your impact is profound. If you're passionate about community health and want to be part of a team where healthcare careers truly thrive, we want to hear from you!

Requirements

Position Overview

The Certified Medical Assistant (CMA) Float assists in the examination and treatment of patients under the direction of physicians and/or mid-level providers. This role floats between all four ACHS locations to provide patient care support based on operational needs. When not assigned to direct patient care, the CMA Float provides administrative, quality improvement, and organizational support to the Senior Manager of Clinical Services and Clinical Leadership team to ensure efficient clinic operations and continuous improvement across ACHS.
 

Essential Responsibilities:

Clinical Responsibilities:

• Interview patients and obtain medical histories
• Measure and record vital signs including temperature, pulse, blood pressure, respirations, height, and weight in the EMR
• Prepare, clean, and stock examination rooms
• Assist providers during examinations and procedures
• Drape patients and position instruments and equipment appropriately
• Operate EKG and other routine diagnostic equipment
• Perform venipunctures, injections, ear lavage, routine lab testing, and other CMA-appropriate procedures
• Schedule diagnostic testing and communicate with external facilities as needed
• Collect, document, and relay patient information using approved computerized templates
• Ensure compliance with infection control, safety standards, and scope of practice
• Attend and participate in staff and team meetings
• Perform other clinical duties as assigned based on licensure and certification

Administrative & Organizational Responsibilities (When Not Covering as CMA):

• Provide general administrative support to the Clinical Leadership team, including: 
  • Maintaining files and documentation
  • Data collection, tracking, and organization
  • Assisting with general office management needs
• Assist the Senior Manager of Clinical Services with: 
  • Coordination and monitoring of clinic supplies
  • Inventory management of medical supplies and equipment
  • Tracking usage trends and assisting with restocking processes
• Support Quality Improvement (QI) initiatives by: 
  • Assisting with data collection and reporting
  • Supporting quality audits and chart reviews
  • Participating in projects designed to improve patient outcomes and care processes
• Provide administrative support for ACHS Accountable Care Organization (ACO) activities and other organizational committees, including meeting preparation, documentation, and follow-up tasks
• Assist with scheduling, insurance forms, referrals, and other clerical duties as needed
• Contribute to ACHS’s culture of continuous quality improvement and organizational success through collaboration and engagement
• Other duties, hours, and ACHS site placement may be assigned