Senior Associate IS Bus Sys Analyst-Automation and Analytics

Amgen is seeking a Sr. Associate IS Business Systems Analyst with strong data science and analytics expertise to join the Digital Workplace Experience (DWX) Automation & Analytics product team. In this role, you will develop, maintain, and optimize machine learning models, forecasting tools, and operational dashboards that support strategic and day-to-day decisions for global digital workplace services. This role is ideal for candidates with hands-on experience building predictive models and working with large operational datasets to uncover insights and deliver automation solutions. You will work alongside product owners, engineers, and service leads to deliver measurable business value using data-driven tools and techniques. Roles and Responsibilities Design, develop, and maintain predictive models, decision support tools, and dashboards using Python, R, SQL, Power BI, or similar platforms. Partner with delivery teams to embed data science outputs into business operations, focusing on improving efficiency, reliability, and end-user experience in Digital Workplace services. Build and automate data pipelines for data ingestion, cleansing, transformation, and model training using structured and unstructured datasets. Monitor, maintain, and tune models to ensure accuracy, interpretability, and sustained business impact. Support efforts to operationalize ML models by working with data engineers and platform teams on integration and automation. Conduct data exploration, hypothesis testing, and statistical analysis to identify optimization opportunities across services like endpoint health, service desk operations, mobile technology, and collaboration platforms. Provide ad hoc and recurring data-driven recommendations to improve automation performance, service delivery, and capacity forecasting. Develop reusable components, templates, and frameworks that support analytics and automation scalability across DWX. Collaborate with other data scientists, analysts, and developers to implement best practices in model development and lifecycle management.

Amgen harnesses the best of biology and technology to fight the world's toughest diseases, and make people's lives easier, fuller, and longer. We discover, develop, manufacture, and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what is known today.