Cloud Ops Engineer I

We are looking for a CloudOps Engineer (SRE1) to work on the performance optimization, standardization, and automation of Amgen's critical infrastructure and systems. This role is crucial to ensuring the reliability, scalability, and cost-effectiveness of our production systems. The ideal candidate will work on operational excellence through automation, incident response, and proactive performance tuning, while also reducing infrastructure costs. You will work closely with cross-functional teams to establish best practices for service availability, efficiency, and cost control. Roles & Responsibilities: System Reliability, Performance Optimization & Cost Reduction: Ensure the reliability, scalability, and performance of Amgen's infrastructure, platforms, and applications. Proactively identify and resolve performance bottlenecks and implement long-term fixes. Continuously evaluate system design and usage to identify opportunities for cost optimization, ensuring infrastructure efficiency without compromising reliability. Automation & Infrastructure as Code ( IaC ): Drive the adoption of automation and Infrastructure as Code (IaC) across the organization to streamline operations, minimize manual interventions, and enhance scalability. Implement tools and frameworks (such as Terraform, Ansible, or Kubernetes) that increase efficiency and reduce infrastructure costs through optimized resource utilization. Standardization of Processes & Tools: Establish standardized operational processes, tools, and frameworks across Amgen's technology stack to ensure consistency, maintainability, and best-in-class reliability practices. Champion the use of industry standards to optimize performance and increase operational efficiency. Monitoring, Incident Management & Continuous Improvement: Implement and maintain comprehensive monitoring, alerting, and logging systems to detect issues early and ensure rapid incident response. Lead the incident management process to minimize downtime, conduct root cause analysis, and implement preventive measures to avoid future occurrences. Foster a culture of continuous improvement by leveraging data from incidents and performance monitoring. Collaboration & Cross-Functional Leadership: Partner with software engineering, and IT teams to integrate reliability, performance optimization, and cost-saving strategies throughout the development lifecycle. Act as a SME for SRE principles and advocate for best practices for assigned Projects. Capacity Planning & Disaster Recovery: Execute capacity planning processes to support future growth, performance, and cost management. Maintain disaster recovery strategies to ensure system reliability and minimize downtime in the event of failures.

Amgen harnesses the best of biology and technology to fight the world's toughest diseases, and make people's lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what's known today.