Position Title: Senior Manager, US Resilience
Department: Regional Programs - Americas
Location: Remote in CT,
DC, FL, GA, IL, MD, MA, NC, NJ, NY, OR, PA, Puerto Rico, TN, TX, VA, and WA; up to 20% travel to long-term recovery geographies
Key Relationships:
Reports to: Director, US
Resilience
Direct Reports: 0
Assignment Type: Full Time; Time-limited through September 2027
Compensation: $83,493 to $91,750 USD gross annually
Benefits: Visit our benefits page to learn more about our benefits!
About Americares:
Global Health Starts with YOU!
Americares is a global health and disaster relief organization that helps people and communities around the world access health in times of
disaster and every day. Each year, Americares reaches 85 countries on average,
including the United States, with life-changing health programs, medicine,
medical supplies and emergency aid. Americares is one of the world’s leading
nonprofit providers of donated medicine and medical supplies. For more
information, visit americares.org.
Americares Values:
We create
global community, treating people as they want to be treated.
We respond
effectively and responsibly, putting plans into practice.
We embed ethics
and equity in our work and workplace.
We are better
together; partnership is at our core.
We ask and
listen, to create sustainable solutions for a healthier tomorrow.
We commit to
quality, growing and improving to ensure individuals and communities thrive.
About the position:
The Senior Manager, US Resilience, leads the implementation
and coordination of clinic-level resilience efforts within the long-term recovery geographies of Americares, beginning with Los Angeles (CA), Texas, and
North Carolina as initial Phase 1 sites, with potential expansion based on
funding, learning, and organizational priorities.
This role is responsible for translating Americares’
resilience strategy into coordinated, high-impact implementation across free
and charitable clinics and community health centers through the Resilient
Clinic Collaborative, Americares’ evolving model for embedding preparedness and
recovery capabilities into clinic operations. The Senior Manager oversees multi-year
resilience workstreams within recovery contexts, ensuring alignment with
broader long-term recovery and resilience goals while strengthening clinic
capacity over time. This role exercises
day-to-day decision-making authority over clinic-level implementation
approaches, timelines, and adaptations in collaboration with internal teams and
external partners.
This position is ideal for an experienced, systems-oriented
implementer who can manage people and partnerships, navigate dynamic recovery
environments, and drive accountable execution while centering equity, learning,
and mission impact.
Key Outcomes:
In the first 90 days, the Senior Manager, US
Resilience, will:
- Learn and live the Americares values.
- Complete all required new hire onboarding trainings.
- Develop a deep understanding of active long-term recovery portfolios in CA, TX, and NC, including workstreams, timelines, partner landscapes, and funding commitments.
- Review and synthesize existing project plans, clinic assessments, resilience frameworks, and partner agreements across geographies.
- Establish strong working relationships with internal program leads (Long-Term Recovery, Climate and Disaster Resilience, Preparedness, Mental Health and Psychosocial Support (MHPSS), US Programs, and Monitoring & Evaluation).
- Produce clear, high-quality written outputs that reflect strategic thinking and multi-site coordination.
In the first 6 months, the Senior
Manager, US Resilience, will:
- Fully manage clinic-focused resilience-related workstreams across assigned long-term recovery geographies.
- Serve as a point of contact for clinic partners, coordinating technical assistance, peer learning, and capacity-building activities related to resilience integration.
- Maintain integrated project plans across states, tracking milestones, risks, dependencies, staffing, and partner progress.
- Identify cross-site patterns, risks, and opportunities, and propose adaptive strategies aligned with organizational goals.
- Proactively escalate challenges and provide solution-oriented recommendations to leadership, including recommendations related to sequencing, resourcing, and implementation adjustments.
- Represent resilience work in internal strategy discussions and external partner settings.
Ensure equity, inclusion, and community-informed practices are embedded across all resilience efforts.
In the first year, the Senior
Manager, US Resilience, will:
- Demonstrate measurable improvements in clinic preparedness, MHPSS integration, staff wellbeing, and continuity planning across multiple long-term recovery sites.
- Lead systems-level learning across geographies, translating field insights into program improvements and organizational strategy.
- In partnership with the Director, US Resilience, produce high-quality deliverables for leadership, funders, and partners, highlighting impact, lessons learned, and adaptation strategies.
- Contribute to the design and launch of new resilience initiatives in emerging geographies.
- Strengthen Americares’ resilience model by identifying scalable practices, gaps, and innovation opportunities, using learning from the Resilient Clinic Collaborative to inform replication in future high-risk communities.
Duties and Responsibilities:
- Actively model and contribute to Americares values, work culture and mission.
- Engage in and contribute to team spaces with openness, global competencies, and a growth mindset
- Own and oversee complex, multi-state clinic-focused resilience projects from planning through implementation and learning.
- Translate high-level strategy into actionable plans with clear goals, timelines, roles, and outcomes.
- Monitor progress, identify risks early, and adapt approaches as conditions or organizational priorities evolve, exercising appropriate decision-making authority within assigned workstreams.
- Maintain focus on outcomes, accountability, and continuous improvement across all sites.
Model mission-driven leadership in team and partner settings. - Contribute to resilience strategy development at the project level.
- Participate actively in cross-organizational planning and decision-making processes.
- Produce high-quality written materials, including reports, case studies, strategy briefs, and facilitation tools.
Embed equity and inclusion into all aspects of resilience work. - Represent resilience perspectives in internal forums and working groups.
- Other duties and responsibilities as assigned.
Degrees and/or experience required for the
role:
- 6-8 years of experience in public health, emergency management, climate resilience, mental health and psychosocial support, community health, or related fields.
These competencies are required for the role:
- Demonstrated ability to lead and oversee complex, multi-year, multi-site initiatives, in a health care setting, from planning through implementation, adaptation, and learning within dynamic long-term recovery environments.
- Ability to translate organizational resilience strategy into coordinated, clinic-level implementation plans with clear goals, timelines, roles, and success metrics.
- Strong ability to manage integrated project plans across multiple geographies, tracking milestones, dependencies, risks, staffing, and partner progress.
- Proven skill in identifying emerging challenges early, exercising sound judgment, and adapting approaches in response to changing conditions, funding realities, or partner capacity.
- Ability to maintain a strong focus on outcomes, accountability, and delivery across diverse workstreams and partners.
- Strong understanding of program learning and performance monitoring, with the ability to use data, assessments, and qualitative insights to inform decision-making and demonstrate impact
- Ability to partner with MERL teams to support measurable improvements in preparedness, resilience, staff wellbeing, and continuity planning.
- Exceptional written communication skills, including the ability to produce clear, high-quality materials such as reports, case studies, strategy briefs, and funder-facing deliverables, with the ability to communicate complex, multi-site work clearly to leadership, partners, and external stakeholders.
- Strong ability to collaborate effectively with diverse internal teams (e.g., long-term recovery, preparedness, CDR, MHPSS, MERL) to align clinic-level work with broader organizational goals.
- Proven experience managing and coordinating with external partners, including clinics, community organizations, technical advisors, and funders.
- Willingness to travel up to 20% to long-term recovery geographies.
US work authorization is required for this role.
These competencies are preferred for the role:
- Professional Spanish proficiency
- Experience working with free and charitable clinics or safety-net health systems
Additionally, our core competencies as an
organization are:
- Ownership
and results
- Communication
- Problem
solving
- Equity
and inclusion
- Teamwork
and conflict resolution
- Leadership
- Prioritization
- Management
- Strategy
and planning
- Decision
making
We know not all
applicants will demonstrate all the competencies we’re looking for, and that
women and underrepresented groups tend to not apply unless they meet all the
requirements. We encourage you to apply even if you do not check all the boxes
above, and we look forward to reviewing your application holistically.
If you move forward at each stage in the process, the following steps
are included in this role’s recruitment:
- Application
- Virtual interview with People and Talent recruitment lead
- Competency
Assessment
- Virtual Interview
with Hiring Manager
- Virtual Panel
Interview
- Reference check
- Offer
- Background check
- Onboarding
Americares complies with the EEOC: https://www.eeoc.gov/laws
Americares is currently authorized to support
remote work employees in the following locations: CT, DC, FL, GA, IL, MD,
MA, NC, NJ, NY, OR, PA, Puerto Rico, TN, TX, VA, and WA. Please note that we do
not provide relocation assistance at this time. #LI-REMOTE
Americares is committed to ensuring safe and accountable workplaces and programs. Our code of conduct, organizational values, and policies and procedures help to safeguard the welfare of everyone working for and participating in Americares programs. Americares is committed to the prevention of all types of abuse, discrimination, harassment, and exploitation. Employment with Americares will be subject to appropriate screening, reference, credentials, and background checks. By applying to our organization, job applicants confirm their understanding of and consent to our procedures during recruitment, and to adhering to our values and commitment to safe and accountable workplaces and programs as an employee.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Americares. At any point in the recruitment process, we may request additional information to confirm qualifications. Any misrepresentation of qualifications in any stage of the process will prevent the applicant from moving forward in the process.
If you have a specific request or need assistance to fully participate in the application or recruitment process, please email us at talentcenter@americares.org.