Part Time Assistant Manager, Content Production

The American Marketing Association is looking for a Part-Time Assistant Manager of Content Production! 

 

Who We Are 

About the American Marketing Association (AMA)

As the leading global professional marketing association, the AMA is the essential community for marketers. From students and practitioners to executives and academics, we aim to elevate the profession, deepen knowledge, and make a lasting impact. The AMA is home to five premier scholarly journals, including: Journal of Marketing, Journal of Marketing Research, Journal of Public Policy and Marketing, Journal of International Marketing, and Journal of Interactive Marketing. Our industry-leading training events and conferences define future-forward practices, while our professional development and PCM® professional certification advance knowledge. With 70 chapters and a presence on 350 college campuses across North America, the AMA fosters a vibrant community of marketers. The association's philanthropic arm, the AMA’s Foundation, is inspiring a more diverse industry and ensuring marketing research impacts public good. 

 

AMA views marketing as the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large. You can learn more about AMA’s learning programs and certifications, conferences and events, and scholarly journals at AMA.org. 

 

 

What to know about this role

• The hourly rate range for this position is: $34.00 to $37.00 based on experience.
• The hours for this role are: Monday-Friday 11:00am-3:00pm CT with flexibility as event schedule permits
• You’ll have a consistent and predictable schedule
• We are a fully remote organization with team members across the country. Work from the comfort of your home, a local coffee shop, or wherever brings you joy! Please note that you MUST live in one of the following states to be considered for this role: Alabama, Colorado, District of Columbia, Florida, Georgia, Illinois, Indiana, Louisiana, Massachusetts, Michigan, Minnesota, North Carolina, New Jersey, New York, Ohio, Oregon, Pennsylvania, Tennessee, Texas, Virginia, Washington, or Wisconsin
• Due to the high number of applicants for this role, please note that only applicants who apply officially will be considered in this process. We appreciate the candidates who apply and express interest. Still, we cannot circumvent the recruitment process for any candidates, regardless of their relationship to the AMA or our team members. Please refrain from personal outreach to AMA team members. 

The impact of this role

As part of the Content Production team, you will be at the forefront of our virtual experience design, management, and execution! Within this role, you will manage the creation and execution of various AMA events and interact with key stakeholders across the industry. Our team works with the top minds in content creation, professional development, higher education, and many other industries. In this role, you will ensure a fantastic virtual event experience, identify new ways to improve production processes, and work collaboratively with internal and external planning teams. 

 

What you’ll be doing 

 

• Pre-Event Production
• Acting as production lead on various virtual events. 
• Building the virtual event platform (we use Cvent and Zoom!) from start to finish and coordinating with project leads on timelines, content, and other deliverables for virtual events. 
• Conducting rehearsals with speakers and reviewing the conference platform and logistics in advance of the live virtual event. Making recommendations on presentation flow and format best practices. 
• Preparing unique registration pages and attendee experience pages within the virtual event platform (Cvent)  based on deliverables provided by internal and external stakeholders.
• Collaborating with sponsor partners to create interactive virtual conference exhibit booths.
• Cultivating relationships with our sponsor partners and speakers for long-term success. 
• Writing event scripting and flow for distribution to key AMA stakeholders, speakers, and support staff, and aligning with other teams to identify key talking points to include in event scripting. 
• Training volunteers and walking them through the event platform as needed to assist with event execution. 

 

• Event Production
• Executing various AMA online programs and virtual events as assigned in a timely, professional, and effective manner and following up as needed with internal and external stakeholders to adhere to project deadlines.
• Setting up and moderating live training series, webinars, and virtual conferences, as well as monitoring the attendee experience on event day and interacting with attendees via chat and Q&A or the help desk. 
• Troubleshooting any issues speakers or attendees have within the virtual event platform. 
• Collaborating with other teams to ensure a smooth event experience for attendees, speakers, and sponsors. 

 

• Post-Event Production
• Creating metric reports for events and providing them to key stakeholders after each event, as needed, and completing other special projects and duties as assigned.
• Focusing on continuous improvement of our events through data-driven insights.
• Identifying new and interesting ways to utilize the event platform to add value to sponsor packages and speaker and attendee experiences. 
• Identifying new and interesting ways to promote attendee engagement at virtual events. 

 

• Other Duties
• Uploading of asynchronous content to AMA’s learning management system (LMS) 
• Working with external vendor partners 

What you bring to the table

• Minimum of one year working within large-scale virtual event platforms (CVENT preferred, Zoom Webinar, 6Connex, ON24, etc.) required
• At least one year of experience in an environment with multiple virtual events in process at the same time.
• 2-4 years of experience in Asana or a similar project management platform
• 2-4 years of work experience with a proven track record of completing projects on time and cultivating relationships with key stakeholders.
• You are an incredible team player who is willing to help anyone and can learn quickly, with excellent written and verbal communication.
• You are a positive, service-oriented steward of details.
• You are excited and eager to learn new skills and platforms and to be regularly on-camera moderating virtual content. 
• You are able to occasionally work outside of standard core working hours. 

 

What you may also have

• Experience with webpage platforms such as WordPress. 
• Proficiency with Microsoft Office Suite and Google Suite. 
• Experience with project management.
• Customer service experience.  

 

What to expect from the interview process

• Hiring Manager resume review
• One-way video interview on Spark Hire (We promise this isn’t scary! Our questions are well thought out, and we wanted your answers to be as well. So you have unlimited think time for each of the five questions we ask!) that will take 15-20 minutes.
• 30-minute phone interview with a member of AMA’s People and Culture team 
• Virtual Interview with the hiring manager and key stakeholders you’ll be working closely with

What we offer

• Remote work/life balance
• Rewards and Recognition program through Bucketlist. See more about this here!
• Free AMA membership and free access to the following professional development opportunities:
• A variety of AMA professional development content
• AMA’s Professional Certified Marketer - Marketing Manager certification exam 
• A highly visible role working with key AMA partners and customers daily. 
• Exposure to professional development programs offered by the AMA and other organizations. 
• Experience in project and speaker management, event production, and report creation. 

 

The American Marketing Association is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, reproductive health decisions and family responsibilities or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. AMA is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

EEO

#LI-REMOTE

Join Our Team!

At the American Marketing Association (AMA), our success is fueled by each of our employee’s success. Together we support a community of over 445,000 people who work, research and study in the field of marketing across the globe. Our purpose is to build a community of practitioners, academics and students committed to cutting though the noise and untangling the mess of marketing advice. They rely on us for knowledge, training and tools to enhance their careers and make meaningful connections within the industry. At the AMA, we are a community greater than the sum of its parts, that doesn’t just want to know what’s next in marketing but strives to become an active participant in shaping its future.

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