Front Office Lead Medical Assistant

American Family Care

Salary: $47k - $52k
Experience: 2+ yrs
Location: San Diego, California, United States
Job type: Full-time

Required skills

Electronic Health Records (EHR/EMR)
Office/software suite

About the role

<div class="benefits"> <div><strong>Benefits:</strong></div> <ul> <li>401(k) matching</li> <li>Bonus based on performance</li> <li>Free uniforms</li> <li>Vision insurance</li> <li>401(k)</li> <li>Dental insurance</li> <li>Health insurance</li> <li>Paid time off</li> </ul> </div> <div class="trix-content"> <div> <strong>Front Office Lead Medical Assistant<br></strong><br> </div><div><a href="https://www.indeed.com/cmp/Afc-Urgent-Care-SAN-Diego?campaignid=mobvjcmp&from=mobviewjob&tk=1g7d7p5vpj20h800&fromjk=e80c692eac95f838">AFC Urgent Care San Diego</a></div><div>San Diego, CA</div><div>$23.00-$25.00 an hour - Full-time</div><div> </div><div><strong>Resume Insights</strong></div><div>Here’s how your resume aligns with the job description</div><div><em>Experience & Skills</em></div><ul> <li><strong>Two (2) years experience as a Medical Assistant or educational equivalent.</strong></li> <li><strong>Customer service</strong></li> </ul><div><em>Education & Certificates</em></div><ul> <li><strong>CCMA Certification</strong></li> <li><strong>Certified Medical Assistant</strong></li> <li><strong>BLS Certification</strong></li> </ul><div>Ensure your resume details are correct before applying</div><div>Update Resume<br><br> </div><div><strong>Job details</strong></div><div><strong>Salary</strong></div><div>$23.00-$25.00</div><div><strong>Job Type</strong></div><div>Full-time<br><br> </div><div> <strong>Full Job Description<br></strong><br> </div><div>AFC Urgent Care is seeking Medical Assistants with exceptional customer service skills to become part of our team. American Family Care is the leading provider of urgent care with more than 200 centers nationally and ranked by Inc. Magazine as one of the fastest growing companies in the U.S. Please email your resume via this advertisement for immediate consideration.<br><br>The primary responsibility of the Front Office Lead is to help manage day-to-day administrative operations in support of the clinic while providing an exceptional overall patient care experience. The Front Office Lead is expected to maintain a high degree of organizational acumen, attentiveness and professionalism.<br><br><strong>Primary Responsibilities:</strong><br>1. Be proficient in essential Front Office functions and basic Back Office operations.<br>2. Assists in the training and development of support staff.<br>3. Assist Providers navigate the EHR/EMR features and functions.<br>4. Liaisons with medical facilities, employers, billing and payers regarding referrals and requests.<br>5. Oversee compliance weekly day sheet records, daily task logs and patient disposition logs.<br>6. Audit patient charts to ensure charges entered into the EMR are complete, timely and accurate.<br>7. Perform patient callbacks, follow-up and appointment reminder calls.<br>8. Process mail and requests for medical records or other information.<br>9. Assist with scheduling as directed.<br>10. Ensure EOBs and insurance payments are scanned and invoices sent in a timely manner.<br>11. Manage Worker’s Comp, Immigration Physicals, DoT Physicals and other special programs.<br>12. Diplomatically resolve patient complaints while maintaining strict confidentiality.<br>13. Ensure cleanliness of all common spaces.<br><br> </div><div>Requirements include:<br> <strong>Medical Assistant Certificate<br>Two (2) years experience as a Medical Assistant or educational equivalent.</strong> </div><div> Basic Life Support (BLS) certification<br> <strong>Must be willing to work schedule: Tuesday-Thursday 2PM-8PM, Friday 8AM-2PM, and Saturday 8AM-6PM.</strong><br> Possess exceptional customer service skills<br><br> </div><div>For more information, visit us at https://www.afcurgentcare.com/san-diego <br><br> </div><div>Job Type: Full-time<br><br> </div><div>Pay: $23.00-$25.00 per hour<br><br> </div><div>Schedule:</div><ul> <li>Day shift</li> <li>Night shift</li> <li>Weekend availability</li> </ul><div>License/Certification:</div><ul> <li>High School Diploma</li> <li>BLS </li> <li>Certified Clinical Medical Assistant (CCMA) </li> <li>Phlebotomy (Preferred)</li> </ul><div>Work Location: Clairemont</div> </div>

About American Family Care

Provides walk-in urgent care and non-emergency medical services.

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