Strategic Business Manager

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We Make Membership Come to Life, Every Day American Express is a globally integrated payments company, providing customers with access to products, insights and experiences that enrich lives and build business success. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. How will you make an impact in this role? We are looking for a highly motivated and versatile 'Chief of staff' to the Benelux Country Managers office to act as a trusted advisor to the Country Manager & VP/GM Card Services and Country Executive Team in Benelux. The Manager will see and influence how decisions are made in our organization, provide recommendations for areas of improvement, and lead key activities to enable the success of the organization. Minimum qualifications: Serve as a thorough partner for the Country Manager and Benelux (Country) leadership team; Work closely with the Benelux International Card Services ('ICS') Leadership team on business planning, management and strategy development, including development of the annual plan and quarterly updates of associated plans; Review and analysis of the market business P&L; work closely with Finance to coordinate, monitor and report on the budget for the Benelux; Own and execute on the ICS colleague engagement strategy / plan; Manage internal organizational communications through a wide range of channels including memos, announcements and Town Halls; Overall responsibility for managing meeting content and presentations, including updates to senior business leaders, Town Halls, and regular business unit reviews. Particular emphasis on creating effective/ impactful presentations to summarize complex ideas and recommendations; Coordination of key talent / people related processes (talent assessment, year-end process, organizational changes, etc.); Lead other ad-hoc projects as needed.

American Express is a globally integrated payments company, providing customers with access to products, insights and experiences that enrich lives and build business success.