Senior Manager, AI Ethics & Governance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. As a Senior Manager, AI Ethics & Governance, you will be responsible for establishing, governing, and evolving our AI Ethics and Governance frameworks, practices, and controls. You will work closely with AI/ML, Data, and Technology teams to ensure that AI/ML models and solutions are developed and deployed in an ethical, responsible, and trustworthy manner. Key Responsibilities: - Establish and govern the AI Ethics and Governance program, including policies, standards, and controls - Develop ethical principles, governance processes, and controls to enable responsible AI development and deployment - Collaborate with AI/ML, Data, and Technology teams to implement AI Ethics and Governance practices - Drive awareness, education, and adoption of AI Ethics and Governance practices across the organization - Monitor and report on the ethical, responsible, and trustworthy development and deployment of AI/ML models and solutions - Continuously evolve the AI Ethics and Governance program to adapt to changing AI/ML technologies, business needs, and regulatory landscape Requirements: - 8+ years of experience in AI Ethics, Governance, Risk, or Compliance in a technology or financial services organization - Deep understanding of AI/ML technologies, the AI ecosystem, and the evolving regulatory landscape - Proven ability to establish and govern enterprise-wide AI Ethics and Governance frameworks and practices - Excellent communication, collaboration, and influencing skills to drive adoption across the organization - Strong analytical and problem-solving skills to assess and mitigate AI/ML risks and ethical concerns - Bachelor's degree in Computer Science, Engineering, or a related technical field. Advanced degree preferred.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.