Manager - Data Analytics

Work Location Options:Hybrid You Lead the Way. We've Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. Business Overview: International Card Services (ICS) is the leading provider of Credit Cards, Business Financing, T&E Solutions, Supplier Payments, and Cross-Border Payments that help consumer, small, mid-size, and large corporations around the world manage nearly every facet of their business spending. International Card Services Centre of Excellence (ICS COE) within ICS has the mission to unlock growth and enable ICS to be the fastest growing segment within American Express. Analytics & Strategic Insights Marketing Analytics team sits within ICS COE and is the analytical engine that enables business growth across international markets. This is an outstanding opportunity in a high visibility role that will work very closely with marketing and sales teams within ICS COE and across international markets to provide meaningful analytics and actionable insights to help drive prospect acquisition frameworks to deliver acquisition growth and efficiency. Job Responsibilities: Expand shop offer personalization and anti-gaming strategy for international. Lead the key workstreams outlined below Work with stakeholders within COE and EDDS to enable offer personalization for lead 8 markets across both consumer & SBS Lead the decision science roadmap and work with the CFR decision science team to enable & enhance ML models for offer personalization Work with the marketing teams in markets to design offer personalization campaigns. Enable these strategies post alignment with market Work with finance team to include offer personalization as a separate category in acquisition marketing plan which will help drive its adoption and scale for ICS Drive execution of the analytics roadmap – resolve issues, identify opportunities, and define success metrics and make things happen. Drive automation and ongoing refinement of analytical frameworks Lead the team through ambiguity and create structure and strategies in white space. Provide thought leadership in guiding the team as well as day to day problem solving. Prioritize efforts to help the team focus on the most impactful opportunities Qualifications: MBA or a bachelor's/master's degree in a quantitative field (e.g. Finance, Engineering, Mathematics, Computer Science or Economics) At least 3 years of relevant work experience in analytics supporting either risk, marketing, or digital product function Strong technical and analytical skills with ability to apply quantitative methods and business skills to drive business results Demonstrated ability to work independently and across a matrix organization partnering with business partners, functional owners, capabilities, technology teams and external vendors Strong programming skills are preferred. Experience with Big Data programming is a plus

International Card Services (ICS) is the leading provider of Credit Cards, Business Financing, T&E Solutions, Supplier Payments, and Cross-Border Payments that help consumer, small, mid-size, and large corporations around the world manage nearly every facet of their business spending. International Card Services Centre of Excellence (ICS COE) within ICS has the mission to unlock growth and enable ICS to be the fastest growing segment within American Express.