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Business Intelligence Analyst

Min Experience

2 years

Location

remote

JobType

full-time

About the role

This role is responsible for supporting a client within the meetings and events team, with the delivery of business intelligence reporting of their meetings activity. The ideal candidate must have a combination of technical skills mixed with excellent communication skills to work consultatively with clients. They will design and create customized reports and dashboards that include best practices for data visualizations while also embodying creativity and accuracy; analyze data to identify issues, trends, opportunities and work directly with clients to make recommendations to support their business needs. What You'll do on a Typical Day: Collaborate with account managers and clients in the design of custom Business Intelligence (BI) dashboards, metrics, reports, and implements the development Translate and document business requirements into detailed technical design and programming specifications used to develop, modify and test in an ongoing production environment Conduct ad-hoc analysis and research to identify key trends and insights that drive opportunities for cost savings, process improvements, and strategic decision-making that can support business decision needs Ability to effectively present information in one-on-one and small group situations to customers and other employees Adept at blending, normalizing, and analyzing multiple and extensive data sets to yield reportable and relevant results Shown ability to synthesize information and identify key trends, insights, and actionable recommendations to clients that can support business decision needs Stay up to date with industry trends, best practices, and emerging technologies in data analysis and business intelligence What We're looking for: Minimum of 2-3 years of experience in a business intelligence or data analysis role, preferably within the travel, hospitality, or events industry Bachelor's degree in a quantitative field such as Statistics, Mathematics, Computer Science, or a related team Proficient working with enterprise data visualization tools (i.e., Domo, Tableau, Power BI, SAP BI, etc.) and advanced ETL or Excel skills Advanced to authoritative knowledge of Microsoft Office 365 suite of tools; Access and Excel are required Experience with SQL and database querying is a plus Good communication and presentation skills, with the ability to effectively convey technical information to non-technical audiences Solid attention to detail and commitment to data accuracy and quality Client facing experience a plus with customer service mindset Comfortable with an environment where priorities change frequently

About the company

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Skills

sql
microsoft office 365
excel
data visualization
etl