Director - GMNS Financial Analytics COE

Global Merchant Services is the merchant acquirer, processor and marketing partner for the millions of merchants around the world who accept American Express Cards. The Director, GMNS Financial Analytics COE, is responsible for developing and implementing deep and insightful financially-focused business analytics across the Global Merchant and Network Services organization. How will you make an impact in this role? This role represents a rare opportunity to stand up a new team, getting in at the ground level to define success, hire and develop high-potential colleagues, and drive meaningful impacts across GMNS. The role sits within the BU FP&A organization (part of Corporate Planning & Analysis (CP&A) in Finance) and partners closely with the GMNS CFO and his leadership-team to address complex finance-focused business issues. The Director will own end-to-end deep-dive performance analytics and strategic decision support, with a particular focus on turning complex analytics into meaningful outcomes In addition, the Director is expected to play an active role in enhancing the results and analytics capabilities more broadly across the organization, leveraging technology tools to support emerging data capabilities. The Director should be a self-starter who is comfortable challenging ideas, deliver superior analytics, and own complex deliverables in a global organization. This is an excellent opportunity for an individual to develop deep knowledge of the GMNS business, and gain regular and meaningful exposure to senior leadership. This position will build out and lead a team based in India responsible for the following: Lead analytical projects from GMNS President's Office and GMNS LFO, partnering closely across a wide range of stakeholders. Proactively monitor changes to the internal and external environment, linking them to financial impacts Drive detailed insights on GMNS P&L, catering to diverse customer needs across GMNS CFO and CP&A senior leadership Leverage emerging technology and capabilities to drive improvements to enhance effectiveness and efficiency of planning and results processes Develop tools to enhance the monthly results process and focus on the core growth trends in the business Build, maintain, and leverage excellent relationships with key Finance and Business colleagues. Coach, mentor, and develop a talented team of colleagues

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.