Campus_Internship/Apprenticeship_Global Services_Advanced Analytics_2026

Job Description – MIS & Advanced Analytics – Intern/Apprentice Global Servicing (GS) About American Express: You Lead the Way. We've Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. Business Overview: Global Servicing (GS) is responsible for the company's customer service, travel & lifestyle, credit & collections, and fraud operations teams that serve our consumer, banking, merchant, and commercial customers around the world. The business unit builds on Amex's 175-year legacy of service excellence, using new technologies and capabilities to drive innovation, and bringing a human touch to each customer interaction. MIS & Advanced Analytics provides the Servicing organization with the ability to Understand Performance (Data Management and Metric/Report creation) & Drive Performance (Performance and Analytics Insights). Job Responsibilities: The role provided will be a part of the Advanced Analytics job family within MIS & Advanced Analytics. The candidate will be working on Data Science/Machine Learning projects for the servicing part of the organization. Key Skills involved: Statistical modelling, Machine learning and Natural Language processing (NLP), Effective Communication, Problem Solving, SQL, Python, PySpark, BigQuery, BI tools such as Tableau, Generally, the role will entail the following responsibilities: Ensure the processes that are crafted and implemented have strong value proposition for the business and long-lasting usefulness. Build innovative solutions and solve complex business problems, using leading technologies like NLP/Machine Learning Innovate with a focus on developing newer and better approaches using machine learning, deep learning techniques

American Express is a global services company that provides customers with access to products, insights and experiences that enrich lives and build business success. Learn more at americanexpress.com and connect with us on facebook.com/americanexpress, instagram.com/americanexpress, linkedin.com/company/american-express, twitter.com/americanexpress, and youtube.com/americanexpress.