Campus - Internship Programme - Undergraduate Global Servicing and Business Strategy - Brighton - 2025 (UK)

Do you want to be part of a team driving innovation? Do you want to be given responsibility from day one? Do you want to collaborate with our global teams? Working in Global Servicing and Business Strategy means working at the heart of American Express's global operations, which sits in our largest division, the Global Services Group (GSG). Employing 36,000 colleagues in 28 countries around the globe, no two projects or teams are the same. Our service is an award-winning differentiator and is at the heart of our company's vision. Our passion for attracting and retaining talent is what makes us stand out and the reason we regularly win best workplace awards all over the world. The American Express 10-week Summer nship Programme gives you the opportunity to work on meaningful projects and develop leadership skills. What you'll do Global Servicing and Business Strategy (GSBS) internship will offer you a view of our end-to-end business operations. Our ns are collaborators, contributors and project managers, working with colleagues to help resolve some of our most sophisticated business challenges. Our focus is to provide the world's best customer experience every day. GSG is where we deliver differentiated customer service, engaging our value proposition, driving revenue growth, and discovering efficient ways of doing business. This is a programme for the curious and open-minded; GSG covers a broad range of departments and projects, and your work will be diverse. You will be responsible for managing a project over the course of the ten weeks, solving a real business need; your project could be in a range of areas, including project and change management, servicing strategy, colleague engagement, capabilities product management, process engineering, or customer experience, among a broad range of other possibilities. We are looking for adaptable team players who enjoy fast-paced work across a variety of operational functions. Our Summer Internship Programme is the main pipeline into our full-time GSBS Early Career Programme, a two-year program designed to attract and develop diverse talent to be our colleagues of the future. What we are looking for: Strong social skills with the ability to work independently or in teams An ability to communicate and collaborate well with people at all levels Have an interest in process improvement and different ways of solving problems Highly motivated with the ability to lead projects and initiatives to completion The ability to lead and bring others with you Be analytical, with an interest in both quantitative and qualitative analysis Experience in customer service is desirable and previous industry experience is not necessary Must be a penultimate year undergraduate from any degree subject area

At American Express, you'll be recognised for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.