Business Insights Analyst (Phoenix, AZ)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The Global Card Issuance organization is responsible for supporting and managing the production/manufacturing of cards, personalization/fulfillment of cards, delivery of cards, and the design/innovation of new cards for all proprietary card products globally. Are you passionate about turning data into actionable insights? Join our dynamic team as a Business Insights Analyst and be at the forefront of driving meaningful change through data-driven decisions. As a member of our Business Insights team, you will play a pivotal role in supporting Card Issuance colleagues, partner teams, and senior leadership with scorecard and metric development, advanced analytics, deep dives, and ad-hoc requests. Some key responsibilities for this role include: Build strong relationships with cross-functional teams to understand their business needs and provide insightful analysis. Thrive in a fast-paced environment by effectively managing deadlines and competing priorities, demonstrating flexibility and agility. Exhibit consistent responsiveness and clear communication in addressing inquiries and delivering reports. Display a proactive attitude towards learning and self-improvement, open to feedback. Utilize data visualization techniques to craft compelling stories that drive strategic decision-making. Infuse creativity into your analysis to generate innovative solutions to complex problems.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues.