Analyst - Risk Management (Business Conduct)

International Card Services (ICS) Risk & Control Operations (IR&CO) is responsible for supporting our international issuing and acquiring businesses across 27+ countries and ensuring they have a robust first line of defence. IR&CO plays an active role in enabling the businesses to meet their growth objectives whilst demonstrating an effective control framework. Our organization helps our international businesses manage non-financial risk, respond to new regulation, and develop new products whilst creating and furthering effective partnerships across multiple key stakeholders across the organization. We a UK based Risk analyst to join our ICS R&CO Business Conduct team to support the roll out and ongoing governance of our Business Conduct Program. The IR&CO Business Conduct Program provides clear standards and governance for all ICS customer facing interactions to ensure that ICS operates with the highest conduct standards, as individuals and as a team. How will you make an impact in this role? The role will report to the Business Conduct Program managers based in the UK and will have a remit for supporting the development and execution of the International Business Conduct related programs including monitoring, training, consequence management, program governance & third-party oversight frameworks. This will involve providing analysis, control management and documentation support for the development and delivery of principles and processes to ensure ICS management effectively respond to the identification of non-compliant behaviours within its customer facing colleague (CFC) and third-party populations. The successful candidate will work closely with the strategic lead managers to develop and maintain the ICS business conduct framework and oversee execution of necessary changes with critical stakeholders.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.