NUMBER OF POSTINGS: ONE (1)
DATE OF POSTING: WEDNESDAY, MAY 13, 2026 AT 12:00 A.M. (MIDNIGHT)
DATE OF REMOVAL: SUNDAY, MAY 17, 2026 AT 11:59 P.M.
Reviews and processes orders, examines accounts receivable, follows for payment of existing accounts, reviews and updates existing files, and provides assistance to the Credit Department. Monitors and maintains credit and collections accounts. Follows policies and procedures designed to reduce delinquency. Works with management and Sales in the collection process. Provides customer service associated with credit and collections while building customer relationships. Ensures that monthly credit memos and reports are submitted.
- Examines and processes new and existing orders to determine if orders can be approved for manufacturing and shipment.
- Reviews all past-due files and accounts assigned each day. Determines and implements the appropriate action to be taken. Reviews and acts upon the appropriate bond and lien rights, calls customers, applies existing credits, requests Journal Voucher entries, and follows credits with Sales offices.
- Reviews existing files and examines each file for current information. Updates credit references and talks to suppliers to determine the paying habits of new or existing customers.
- Assists in the investigation of credit information. Pursues project information from Sales offices and customers to assist in the preparation of documents for files requiring additional security. Analyzes and prepares documents that are required to be completed for customers. Accesses and evaluates credit for customers, and maintains documentation and relevant communications within the appropriate files.
- Reviews credit inquiries and reports timely, accurate, and complete credit information to each inquirer.
- Reviews incoming checks from customers for irregularities and application. Prepares reports on the status of credit and collections, and other operating statements. Processes remote deposits. Provides paperwork to General Accounting to update customer accounts.
- Attends team meetings and Company meetings as required. Attends classes and meetings for professional development. Sees new methods and means to increase the Credit Department's efficiency.
- Mails or faxes the appropriate lien waivers to customers in a timely manner. Sends documentation to customer of either partial, final, or conditional waiver. Negotiates payment with customer as needed.
- Examines deductions made by each customer to determine the reason for the deduction. Notifies the appropriate Sales Division, providing proper information to explain the deduction. Ensures a letter explaining the deduction and a request to reinstate the deduction is received if the deduction was made in error.
- Enters all new account numbers for new customers on a daily basis. Assigns and properly enters account numbers and ensures any changes in account numbers are handled daily.
- Manages accounts by setting up account, sending out credit reference letters, securing financials, filing information received from customer, and following up with customer as needed to ensure information is received on time. Sends file to Credit Manager to determine credit limit.
- Keeps work area clean and orderly. Knows safety rules that apply to the safety of others and to personal safety. Reports malfunction of equipment to proper authority. Performs other work as instructed by supervision.
MINIMUM QUALIFICATIONS:
- Must exhibit a bachelor's degree in Business, Finance, Economics, or Accounting from an accredited four-year college or university. Proof of degree required. A transcript or diploma would be acceptable and must be provided. OR Must exhibit a bachelor's degree from an accredited four-year college or university with two years of prior work experience in credit analysis or risk management as it relates to credit and collections. Proof of degree required. A transcript or diploma would be acceptable and must be provided.
- Must be able to effectively handle credit and collection procedures.
- Must exhibit the ability to aid in the formulation of systems and procedures to be used in the Credit Department.
- Must exhibit a working knowledge in the use of word processing, spreadsheet, and database software, such as Word, Excel, Outlook, etc.
- Must exhibit good interpersonal skills and the ability to interact with persons of different socio-economic, cultural, and educational backgrounds. Must exhibit the ability to cooperate well with other individuals and establish and maintain effective working relationships.
- Must exhibit good oral and written communication skills with all levels of the Company (i.e., good command of grammar and spelling). Must exhibit the ability to communicate in a courteous, polite, and effective manner, both verbally and in written format.
- Must exhibit the ability to learn.
- Must exhibit a record of punctuality and good attendance.
- Must exhibit the knowledge, skills, and ability to perform the job duties.
- Must be physically able to perform the essential functions of the job, with or without reasonable accommodations.
- Must exhibit the ability to work with confidential information and maintain confidentiality.
- Must exhibit good attention to detail and good organizational skills.
- Must be able to work extra hours on weekdays, weekends, and holidays as required to fulfill job duties.
- Must exhibit a tolerance for stress, the ability to manage multiple tasks, work independently, and meet deadlines under a dynamic work schedule. The nature of this job requires performing job duties with numerous interruptions.
- Must exhibit professionalism and good judgment.
- Must exhibit a positive customer service attitude and demeanor.
- Must exhibit good reasoning and analytical skills for identifying and resolving problems.
- Must exhibit the ability to perform mathematical calculations accurately.
PREFERRED QUALIFICATIONS:
- Exhibit four or more years of work experience in credit and collections.
- Prior experience with Liens and Bond requirements.
- Exhibit Credit Business Associate (CBA), Credit Business Fellow (CBF), or Certified Credit Executive (CCE) professional certification. Proof of certification required.
ESSENTIAL PHYSICAL FUNCTIONS:
- Sitting required while at desk, at computer, etc.
- Standing required while at the fax machine, within office, at printer, at copier, etc.
- Walking required within the office and to other offices.
- Climbing stairs required within the building (elevator is available).
- Balancing required on stairs and to maneuver throughout work area.
- Stooping, kneeling, and/or crouching required to reach low shelves/files, etc.
- Overhead reach required to access upper shelves.
- Forward reach required to perform desk activities, such as answer phone.
- Bended reach required for lower cabinets.
- Handling required for phone, binders, stapler, files, supplies, etc.
- Use of fingers required for typing, writing, using calculator, using phone, flipping pages, filing, etc.
- Talking required for communication on the phone and person-to-person.
- Vision required for accuracy, safety, etc.
- Hearing required for safety and communication.
- Lifting and carrying required for files, records, books, etc., with an average weight between five and 10 pounds, maximum weight approximately 25 pounds. Lifting typically at waist level from one desk to another desk. Carrying typically from one office to another office.
- Pushing and pulling required for file cabinet drawers with a force of approximately five pounds.
Employees interested in being considered for the vacancy position listed above who believe they meet the minimum qualifications required should complete an application for the position online at any of the following: 1) https://americanusa.applicantpool.com/internaljobs, 2) Internal Job Bids page on ACIPCO Connect at https://connect.american-usa.com/hr_center/internal_job_bids, 3) Internal Job Postings link on the Employee/Retiree portal at http://my.acipco.com/portal, or 4) in the Human Resources Division no later than:
SUNDAY, MAY 17, 2026 AT 11:59 P.M.
The candidate selected for this job opening will be subject to the following policy: Any employee whose job performance is deemed unsatisfactory will be considered for any vacancy in a lower salary job for which that person is qualified, or if no suitable opening exists, that employee may be terminated. An applicant's attendance, punctuality, and discipline records are important considerations when evaluating candidates for a job vacancy. Applicants with active discipline records may not be considered for a vacancy.
ADDITIONAL OPENINGS ADDED WITHIN THIRTY (30) WORKING DAYS OF DATE FIRST RESULTS POSTED WILL BE AWARDED FROM THIS BID.
EOE/VETS/DISABILITY