Customer Service

Do you have what it takes to deliver an elevated customer service experience to our customers? Our customer service teams are a key voice of our company. As we work to restore American Airlines to the greatest airline in the world, it's your voice, ability to problem solve, develop relationships and take care of our customers that makes the difference. Our customer experience is a reflection of your experience as an employee. We're committed to making your experience great so you can do the same for our customers. Here are a few jobs we hire for in Customer Service: Customer/Passenger Assistance Representative Customer/Passenger Service Agent Customer Service Manager Reservations Agent

American Airlines is committed to making your experience great so you can do the same for our customers.