About the role
About Amber (https://amberstudent.com)
Long-term accommodation booking platform for students (think booking.com for student housing). Amber helps 80M students worldwide, find and book full-time accommodations near their universities, without the hassle of negotiation, non-standardized and cumbersome paperwork, and broken payment process. We are the leading student housing platform globally, with 1M+ student housing units listed in 6 countries and across 80 cities. We are growing rapidly and targeting $1B in annual gross bookings value by 2024. Amber raised $18.5M from Marquee investors like Gaja capital.If you are passionate about making international mobility and living, seamless and accessible, then - Join us in building the future of student housing!
About the role:
Be part of a team that’s transforming the student accommodation industry. At Amber, your efforts will directly impact the lives of students by making their study-abroad journey smoother and stress-free.
If you're passionate about sales, customer success, and making a difference, we’d love to hear from you!
Location: Remote
Timings: US Shift - 7PM - 4AM (Non Negotiable)
Experience: 0-2 Years maximum.
Key Responsibilities:
Lead Conversion: Proactively reach out to inbound leads, guide them through the booking process, and convert them into customers.
Customer Interaction: Understand the unique requirements of each student and offer tailored accommodation options.
Market Knowledge: Develop an in-depth understanding of student housing options, locations, and pricing to provide expert recommendations.
Follow-Up: Build and maintain relationships with prospective clients through regular follow-ups to ensure closure.
Collaboration: Work closely with the marketing and supply teams to streamline the booking process and enhance customer experience.
Data Management: Maintain accurate records of customer interactions, inquiries, and bookings in the CRM system.
Target Achievement: Consistently meet and exceed sales targets and performance benchmarks.
What We’re Looking For:
Excellent verbal and written communication skills in neutral English.
Active listening skills
Good time management and planning skills
Objection handling skills
Negotiation skills
Good call closing techniques
Proficiency in CRM or other similar softwares
Qualifications:-
Education level - Graduate
Minimum 60% required in academics
Experience in tele sales or similar background will be a plus
Preferred industry experience in real estate, hospitality, business development or customer service
What Will you get from Amber:
Competitive salary package with a performance-driven variable component.
Flexible working hours and remote work opportunities.
A vibrant and collaborative work environment.
Opportunities for career growth within a rapidly expanding global organization.
About the company
Long-term accommodation booking platform for students (think booking.com for student housing). Amber helps 80M students worldwide, find and book full-time accommodations near their universities, without the hassle of negotiation, non-standardized and cumbersome paperwork, and broken payment process. We are the leading student housing platform globally, with 1M+ student housing units listed in 6 countries and across 80 cities. We are growing rapidly and targeting $1B in annual gross bookings value by 2024. Amber raised $18.5M from Marquee investors like Gaja capital.
