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Virtual Customer Service Associate (Work From Home)

Salary

₹3.64 - 4.33 LPA

Min Experience

0 years

Location

Delhi, remote

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

Join Our WhatsApp Channel Amazon Recruitment in Delhi For Virtual Customer Service Associate (Work From Home). 12th, Graduates and Post Graduates are eligible to apply for this job. More details regarding Amazon Delhi Job Openings is given below. Job Description: Excellent Opportunity at Amazon for International Voice (Work From Home Opportunity). Come be a part of Earth's Most Customer Centric Company. Candidates residing in Delhi only are eligible to apply. Eligibility Criteria: Minimum Qualification is 10+2. Any Graduate/PG is eligible to apply. Fresher can apply. Candidates with BPO experience would have an edge. Excellent English communication is Mandate. Should be comfortable to work for Night Shifts and flexible shift/week offs. What will you do as a Customer Service Associate? As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You'll be the first point of contact for our customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers. What are your hours? This role requires working variable hours to match when customers need us most. You will work overnight/day/late shifts and your work week is minimum 40 hours. In order to match our customer demand, we schedule based on a variety of different shift patterns within the operating hours of 6 am and 11 pm Sunday to Monday. You may be required to work national holidays. You will learn more about your exact schedule closer to your start date. What strengths will you bring? Hard-working, articulate, and detail-oriented. Friendly and customer-focused in every situation. Ability to learn quickly and embrace change. Comfortable multi-tasking in a high-energy environment. What benefits will you receive? One of the great things about joining Amazon's Customer Service team is that you don't need past experience in customer service. You'll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including: Medical insurance. Pension plan. Internet allowance. Lifestyle benefits and retail discounts through our Amazon Extras program. Expert training and ongoing opportunities to learn more and develop your skills.

About the company

Amazon is an e-commerce company that offers a wide range of products and services, including online retail, cloud computing, digital streaming, and artificial intelligence.

Skills

customer service
communication
multitasking
problem solving
adaptability