OMC Medical Limited
Website:
omcmedical.com
Job details:
Job Title
Amazon Marketplace & Digital Store Manager
Company
O&K MUBY (OMC Medical Limited) — a UK-based health & wellness brand headquartered in Horsham, West Sussex, selling a range of wearable electric breast pumps (MUBY PRO, MUBY THERMO, MUBY FLOW) under the tagline “Thriving Together. Naturally.” O&K MUBY is Amazon Brand Registry enrolled and is in an active UK go-to-market phase across Amazon, D2C (Shopify) and retail.
Location & Type
- Remote — based in India
- Full-time
- Working hours: sufficient overlap with UK business hours required (to be confirmed at offer stage)
Experience Level
2–5 years of hands-on experience managing Amazon Seller Central accounts on the brand or agency side (this is not corporate Amazon employment experience — we're looking for someone who has run a brand's storefront, not worked inside Amazon itself).
Role Summary
You will own the day-to-day management of O&K MUBY's Amazon presence — account health, content, customer experience, and reviews — working closely with the founder/marketing lead as the brand scales Amazon UK sales and expands into new marketplaces.
Key Responsibilities
- Manage and optimise the Amazon Seller Central account: listing accuracy, catalogue compliance, inventory/FBA coordination, and account health metrics (ODR, IPI, policy flags)
- Build, brief, upload and iterate A+ Content / Enhanced Brand Content and Brand Store pages across all three product lines
- Own buyer-seller messaging and customer support: respond to queries, resolve order issues, manage returns and A-to-Z claims within SLA
- Manage reviews and ratings: monitor and respond to reviews and Q&A, coordinate Vine enrolments and review-generation activity, flag and escalate policy violations
- Support Sponsored Products / PPC execution and reporting alongside the marketing lead
- Track competitor listings, pricing, and category trends; report actionable findings
- Maintain listing compliance with local regulations/consumer electronics requirements as briefed (no medical device claims)
- As the brand adds channels, extend account management to additional marketplaces (e.g. eBay, Walmart, Flipkart) as needed
- Nice to have: support organic social media content scheduling and community engagement for brand channels (not a core requirement)
Requirements
- 2–5 years of hands-on Amazon Seller Central management for a brand or on behalf of clients
- A demonstrable portfolio of A+ Content / Enhanced Brand Content you have built or directly briefed
- Experience handling buyer messaging, customer support, and Amazon's returns/claims process
- Experience with review management and/or Vine or similar review-generation programmes
- Excellent written English and attention to detail — this is a UK-facing brand voice
- Comfortable working independently in a remote, fast-moving startup environment
- Nice to have: familiarity with social media scheduling/community management tools
- Nice to have: experience with additional marketplaces beyond Amazon
What We Offer
- Competitive salary, benchmarked to market for the role and experience level
- Fully remote position
- Direct ownership of a growing UK brand's Amazon presence during an active launch
- Clear growth path into a senior ecommerce/marketplace role as the brand expands into UK retail (Boots, Tesco, Asda, Sainsbury's, Superdrug in active pipeline)
How to Apply
Send your CV and, ideally, examples of A+ Content or Amazon listings you have personally managed to recuritment@omcmedical.com
Click on Apply to know more.