IT Services Support Associate

Amazon is hiring for IT Services Support Associate – Hyderabad. Amazons IT Services is the first point of contact for technical support service requests. Our IT Support Associate spends their day fielding incoming support chats, calls and online requests on behalf of Amazon Corporate and its subsidiary employees worldwide. The successful IT Support Associate will be customer focused and motivated by team success. You will be innovative, enthusiastic, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will also be committed, flexible, and have demonstrated ability to maintain high levels of productivity while maintaining quality support. Our support operations are open 24/7. Being able to work an assigned schedule that falls within our operating hours is required and expected. Available shifts may include, afternoons and evenings, and nights. Typically, they include one or both weekend days and schedules are subject to change.