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Amazon Customer Support Role - Work from Home - Hyderabad

Salary

₹3.64 - 4.33 LPA

Min Experience

0 years

Location

remote, hyderabad

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

Excellent Opportunity at Amazon for Voice (Work From Home). Come be a part of Earth's Most Customer Centric Company Candidates from Hyderabad. Desired Candidate Profile : Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply Fresher can apply. Candidates with BPO experience would have edge. Excellent English communication is Mandate Should be comfortable to work for Night Shifts and flexible shift/ week offs Compensation & Other Benefits : Salary Base Pay : 364,000 to 433,000 LPA/- Additional Benefits:- Zeta Meal Card - INR 1100/month i.e. INR 13200/- PA Health insurance benefits up to INR 5.0 Lacs Night Shift Allowance - INR 150/shift Overtime Allowance as per business requirement. 5-day working week with 2 consecutive days off. (The off days change based on business requirement) Instruction for Applying and Completing Online Assessment : To apply & complete the assessment, you will need a laptop/PC with Webcam and headphone with good microphone. Do not apply from mobile phone or Tablet. Assessment should be attempted in an undisturbed environment with Stable internet connection (minimum 100 Mbps) Assessment should be attempted only on a laptop/ desktop with functioning web camera & usage of Headphone with microphone is must Must be proficient in English Please do not take help during the assessment as the process is entirely recorded.

About the company

From an online bookstore to one of the world's largest e-commerce platforms, Amazon has emerged as the top player in the industry since its inception in 1994. Amazon has built an extensive online marketplace across continents, empowering its customers with a catalog encompassing products from A-Z. Amazon strives to be the world's most customer-centric company, a purpose that has powered multiple breakthroughs in our delivery, supply chain, and customer support services. In the pursuit of operational efficiency, tech innovations have become the cornerstone of the organization. This has led to the pioneering of new services, most notably within the entertainment, publishing, finance, IT, cloud computing, AI, and Machine Learning industries. At the heart of our services and innovations lies our exceptional talent network, which works on behalf of our customers. Customer obsession, passion for innovation, enhancing operational efficiency, and long-term thinking are the values guiding our workforce. Employees have the space to experiment, even if it means encountering failures. This idea ties back to our "Day 1" mentality, where employees are encouraged to ideate like entrepreneurs and renew their efforts the next day with their learnings. Employees have routes to upskill and reinvent themselves through various educational and leadership programs offered by Amazon. These programs are designed to enable them with the know-how to engineer solutions with real-world impact.

Skills

customer service
bpo
international voice