Patient Support Representative

Amazing Care Outpatient Pediatric Therapy is a leading provider of pediatric therapy services dedicated to improving the lives of children and families in Colorado. We offer a collaborative and supportive environment where team members are empowered to make a meaningful impact. We provide individual and group speech, occupational, and physical therapy services by experienced, certified therapists. We're committed to delivering exceptional therapy services to our community and pride ourselves on our supportive team environment and our dedication to high-quality care. 

Position Overview: 

We are seeking a full-time Patient Support Representative to join our team. The primary responsibility of this role is to provide excellent customer service and ensure that our patients are treated with respect and empathy, while also communicating professionally and clearly with the clinic team in our Castle Rock, CO location. This person will serve as a front desk receptionist and have immense opportunity to grow in both skill-set and career. 

Location:

• 815 S Perry St. Suite #200. Castle Rock, CO 80104

Schedule: 

• Monday - Friday - 8:30am-5:30pm 

• 1 hour lunch each day

• 40-hours Per Week

Key Responsibilities: 

• Greet incoming patients in a friendly and professional manner. 

• Answer all incoming calls in a friendly and professional manner. 

• Collect co-pays and balance owed at the time of visit in accordance with patient insurance guidelines. 

• Obtain complete and accurate information from the patient for billing and demographics purposes. 

• Schedule patients, greet patients and visitors, and direct them as needed. 

• Update patient registration information. 

• Keep waiting and patient areas clean and tidy throughout the clinic. 

• Work effectively as part of a highly professional team. 

• Perform other duties as assigned.