Digital and Technology Manager

The Digital & Technology Manager role is designed to manage, support and enable all technical and digital requirements for Amaze. The role will work across the organisation providing expert guidance and assistance to teams, overseeing the use of technology and delivery of any new software or updates to existing systems. This will be achieved by providing a central point of contact for all system requirements across the organisation, as well as leading the identification, documentation, and resolution of related issues, risks, and changes to software, hardware, systems, networks and other existing data management systems. The role is also responsible for supporting a team of ICT, data and evidence and digital communication team members. KEY RESPONSIBILITIES Oversee IT infrastructure, including networks, servers, software, and hardware, ensuring security, efficiency, and compliance. Manage, support and enable end-to-end delivery of software and hardware operations and projects, in line with the digital/technical strategy ensuring that they are completed on time, within budget, and meet stakeholder expectations including the re-design of the Amaze website and intranet. Review and implement IT policies, cybersecurity measures, and disaster recovery plans. Provide technical support, training, and solutions to staff, ensuring effective system use and change management. Lead, develop and empower the IT & Digital team which includes ICT and data and evidence, driving improvements and delivering the digital strategy. Monitor IT performance, analyse support metrics, and report key insights to leadership. ABOUT YOU We're looking for someone who is: Formally qualified in IT/IS and/or related experience. Experienced in development, business analysis and/or the project management space. Experienced in managing IT infrastructure, including networks, websites, servers, software, and hardware, with a strong focus on security and efficiency. Skilled in leading IT projects, budgets, and external providers to ensure timely and cost-effective delivery. Knowledgeable in IT policies, cybersecurity, and disaster recovery planning. Able to provide technical support, training, and change management to enhance systems. Strong leadership abilities to develop teams and drive digital strategy. Analytical mindset to monitor IT performance, interpret data, and report insights to leadership DESIRABLE: Recent experience working with Salesforce or similar Experience working with Autistic people and their families/carers or the community in some way.

Amaze is committed to fostering an inclusive and diverse workplace where everyone feels valued and respected. We proudly embrace people of all cultures, ages, genders, sexualities, abilities, perspectives and backgrounds, ensuring a safe and welcoming environment for all. We are an Autism Friendly Employer, meaning we actively provide workplace adjustments and support throughout the recruitment process and beyond. Whether you need modifications to your interview process, accessible technology or flexible work arrangements, we encourage you to reach out. As part of our commitment to diversity and inclusion, we: Champion neurodivergent employment, ensuring our workplace supports and celebrates autistic employees. Offer flexible working arrangements to accommodate different needs and work styles. Provide training and education on disability inclusion, cultural awareness and diversity for all staff. Foster a culture of respect, curiosity, and belonging, where different perspectives drive innovation.