Amadeus Junior Product Definition Analyst

Design, build and deploy new functional enhancements in our customer management application for the world's top airlines Helping the airlines by performing the functional troubleshooting for the identified functional issues Interacting with project managers, as well as directly with customers (airlines and airport ground handlers) to present the solution and support them during their validation phase and to understand their daily operations Develop, maintain, and share in-depth functional knowledge of processes, services, and end-user product usage Analyse and understand business requirements provided by Product Management to ensure alignment with organizational objectives Estimate solution design and specification efforts for product enhancements and solutions Design a detailed solution from the requirement and high-level solution design that aligns with the vision of the product. Interact with the software development engineers of the team to understand the technical feasibility of the solution Deliver clear, maintainable and understandable documents, including Feasibility Studies, Solution Overview Documents, Interface Control Documents, and Product Specifications Conduct functional presentations and walk-throughs for key stakeholders Collaborate with various departments to ensure seamless interaction and compatibility with other Amadeus applications Support the implementation of testing strategies and review test plans to ensure system integrity Maintain traceability of tests with specifications to guarantee thorough validation Investigate, prioritize, and verify reported incidents to uphold production integrity Communicate with stakeholders on the steps taken to solve the issues by updating our internal defect tracking system with relevant details Analyse needs and requirements, from customer and internal sources, and propose functional/technical solution recommendations with supporting rationale as well as an estimate of the required effort Provide inputs to Product Management for product functionalities enhancement, business cases and RFP responses, based on their knowledge & product experience. May participate on demand to customer workshops Contribute to innovation and product evolution within their functional area by sharing with peers & product managers information such as industry trends & standards etc Show creativity and autonomy in finding solutions to non-trivial problems Work closely with Product Owners, Software Development Engineers, and Quality Assurance Engineers to create high quality products and enhancements Actively contribute to team ceremonies, including Agile forums, team meetings, and solution assessments Collaborate with your fellow team members, to benefit from their knowledge and different backgrounds, and bring your own assets to the team Foster a collaborative environment to support and enhance cross-functional teamwork

Legacy Spanish travel and tourism IT provider Amadeus has been working in the industry since 1987 when it was originally founded as a European global distribution system (GDS) for airlines. Now its software connects travellers to journeys via agents, search engines, tour operators, accommodation, and transport. Having diversified in the mid-noughties to match the evolution in digital technology, Amadeus now powers business analytics and software solutions for 16 sides of the travel industry and with 6 business tools. It doesn't spread itself thin either, with more than 15,000 employees across the world and growth still in motion. Amadeus continues to solidify its position as a leader in the travel and hospitality tech sectors, evidenced by its strong financial performance in the second quarter of 2024. The company's significant revenue growth, strategic acquisitions, and partnerships underscore its commitment to innovation and expansion and it doesn't plan to slow down anytime soon.