Job brief
We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
Responsibilities
Responsible for developing and managing client relationships, business strategy and growth, P&L management, solutions and delivery, Lead account strategy and planning and identify opportunities for growth in the account. Build and maintain strong, long-lasting client relationships. Negotiate contracts and close agreements to maximize profits, Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors, Ensure the timely and successful delivery of our solutions according to customer needs and objectives Clearly, communicate the progress of monthly/quarterly initiatives to internal and external stakeholders, Develop new business with existing clients and/or identify areas of improvement to meet sales quotas. Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts). Prepare reports on account status. Collaborate with the sales team to identify and grow opportunities within the territory, Assist with challenging client requests or issue escalations as needed
Requirements
Proven work experience as an Account Manager / Client Partner/ Business Development Manager role at an IT/management consulting firm, Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level, Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel), Experience delivering client-focused solutions to customer needs, Experience in handling Financial clients. Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail. Excellent listening, negotiation and presentation abilities. Strong verbal and written communication skills
Basic Qualifications: BA/BS degree in Business Administration, Sales or relevant field.
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