About the role
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<div> Our tight-knit team in AlphaGraphics - US438 is actively seeking a <strong>Retail</strong> <strong>Customer Service Representative (CSR)</strong> to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met. <br><br><strong>Retail Customer Service Representative Perks and Benefits:</strong>
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<li>Competitive Compensation </li>
<li>Flexible Scheduling </li>
<li>Hard work, collaboration, humanity, fun, and laughter</li>
<li>Career path development </li>
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<br>More than anything, we’re looking for a highly collaborative and dependable Retail Customer Service Representative (CSR) who is driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in our company's success, and we value contributions from each team member.</div><div> </div><div> <strong>Retail</strong> <strong>Customer Service Representative (CSR)</strong> <strong>Daily Tasks:</strong>
</div><ul>
<li>Serve as the primary internal representative of the organization.</li>
<li>Convey to the customer our expertise in products, services, and capabilities.</li>
<li>Serve as an external key educator to our community and customers.</li>
<li>Communicate customer requirements to the support team in accordance with company policies and procedures.</li>
<li>Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.</li>
<li>Determine charges for services requested, collect deposits or payments, or arrange for billing.</li>
<li>Attract potential customers by answering product and service questions and suggesting information about other products and services.</li>
</ul><div> </div><div> <strong>Retail</strong> <strong>Customer Service Representative (CSR)</strong> <strong>Role Qualifications:</strong>
</div><ul>
<li>Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.</li>
<li>Ability to effectively build relationships with customers and teammates.</li>
<li>Strong written and verbal communication skills.</li>
<li>Desire to continuously look for ways to help people.</li>
<li>Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.</li>
</ul><div> </div><div>AlphaGraphics is an established leader in the Printing, Design, and Shipping industries. Our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier. <br><br>Apply today!<br> </div>
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