Operations Coordinator

Description

SUMMARY: The Operations Coordinator facilitates the daily operation of the office. This individual will handle all inventory management and customer service aspects. This individual must possess a take charge attitude, be highly organized, exhibit strong customer service skills and have the ability to work independently.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Sales

• Handle in-store sales of supplies and accessories – pulling stock, creating sales orders and process payments as needed
• Order, ship, release and issue tracking information in BC for all orders
• Register serialized equipment sales in MTP
• Support out of town sales staff as needed with regard to assisting customers, providing pricing and shipping merchandise

Inventory Management

• Responsible for issuing purchase orders to vendors 
• Responsible for receiving all merchandise into BC
• Responsible for managing and fulfilling all backordered/out of stock items 
• Responsible for bi-annual inventory counts 

Customer Service

• Answer phones and assist or direct as needed
• Greet and assist walk-in customers

Requirements

POSITION REQUIREMENTS:

• Computer Literacy Required. Knowledge of BC & MS office preferred
• Customer service experience necessary
• Ability to multitask
• Extreme attention to detail
• Customer service skills
• Highly organized

KNOWLEDGE, SKILLS and ABILITIES:

• Strong attention to detail and adaptability to handle several tasks simultaneously.
• Proficient in Microsoft Office – Word, Excel, Outlook, Internet and SharePoint.
• Excellent interpersonal and public relations skills.
• Excellent verbal and written communication skills. 
• Must be available to travel to customer and/or company locations as required.
• Flexibility to work past normal business hours as necessary.

COMPUTER SKILLS/EQUIPMENT USED:

• General office equipment (computer, printer, fax, copy machine), scanner, calculator.
• Computer knowledge in a Windows environment.

Benefits That Support Every Part of Your Life

At AllTerra Central, Inc., we believe that when you thrive, so does our company. That’s why our benefits are designed to support your well-being, strengthen your financial security, and help you enjoy a healthy balance between your personal and professional life. Our package is affordable, comprehensive, and competitive, giving you confidence in every season of life.

Comprehensive Coverage for You and Your Family

We offer a wide range of insurance options to keep you protected:

• Medical, dental, and vision insurance to support your overall health
• Life insurance for you, plus optional spouse and child life insurance for added family security
• Long-term disability coverage to help protect your income should the unexpected occur

Your Future, Invested In

We don’t just support your present—we invest in your long-term success:

• A 3% company contribution directly into your 401(k) plan
• Participation in our Employee Stock Ownership Plan (ESOP), where we fund your account to help you build and save for retirement. 

At AllTerra Central, you’re not just receiving benefits—you’re gaining the support of a company that believes in your growth, your security, and your future!