Showroom Coordinator

SUMMARY OF POSITION AND RESPONSIBILITY:

This role will be responsible for working with customers inside our Dallas Showroom. They will help customers select their materials and plan their project. This role regularly works with customers that are accustomed to luxury showroom settings and expect a “red-carpet” showroom experience with personalized attention. The ideal candidate for this role would provide polished, concierge-style service that secures repeat customers and word-of-mouth referrals.  This role will also handle direct-to-fabricator slab sales. Finally, this role will also work with clients that are already working with an Outside Sales Representative, in the event of that representative’s absence. 

ESSENTIAL FUNCTIONS:

• Represent the brand in a showroom environment.
• Build and maintain strong, long-lasting relationships with existing clients.
• Schedule and attend appointments with retail clients and manage calendars accordingly.
• Oversee and conduct direct-to-fabricator slab sales. These sales are not commissionable. Commission is earned on retail sales that this position generates on their own.
• Receive and apply feedback from clients and maintain our reputation of excellence and customer satisfaction. 
• Conduct product presentations and demonstrations for clients.
• Work with customers handled by other representatives as needed and document interactions so that there is a seamless transition.
• Maintain our sample library and demonstrate product knowledge to clients.
• Negotiate terms and close sales to meet and exceed revenue targets.
• Stay informed about industry trends, competitor activities, and market conditions.
• Maintain accurate records of customer interactions and sales activities in the CRM system.
• Provide product information, pricing, and quotes to clients in a timely and accurate manner.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

QUALIFICATIONS (EDUCATION, CERTIFICATIONS, AND/OR TRAINING):

• Required Education:
  • High school diploma or equivalent.
     
• Preferred Education:

• Required Experience:
  • Proven experience in inside sales, preferably in stone manufacturing or related industry.
     
• Preferred Experience:
  • Familiarity with enterprise resource planning (ERP) systems.
  • Prior experience with stone countertops and cabinetry

ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES (KSA):

Knowledge:

• Proven experience in inside sales, preferably in stone manufacturing or related industry.
• Familiarity with industry trends, competitor activities, and market conditions.

Skills:

• Strong interpersonal and communication skills with a focus on relationship building and client engagement.
• High degree of professionalism and excellent interpersonal skills.
• Provide high-quality hospitality to luxury clientele

• Ability to conduct product presentations and demonstrations tailored towards luxury clientele.

Abilities:

• Self-motivated with the ability to work independently and collaboratively in a team environment.
• Goal-oriented with a passion for sales.
• Able to provide a concierge/white-glove experience with high value customers

WORK ENVIRONMENT:

This position will involve working in a showroom environment, as well as in an office environment. 

PHYSICAL DEMANDS:

This position will involve sitting and/or standing for extended periods of time, as well as walking throughout environments. This position will involve handling stone samples and other objects weighing up to 25 pounds. 

TRAVEL REQUIREMENTS:

This position will require you to commute to our showroom daily for work. 

ABOUT ALLIED STONE INC.:

With over 20 years of experience, Allied Stone Inc. is a trusted leader in high-quality stone fabrication. We foster long-lasting partnerships with major suppliers to ensure consistent quality at competitive prices. Our trendsetting designers, skilled craftsmen, and cutting-edge technology create seamless client experiences, resulting in unrivaled finished spaces.

ALLIED STONE INC. OFFERS:

• Competitive salaries and comprehensive benefits.
• Ongoing learning opportunities within a diverse, inclusive, and rewarding work environment.

AFFIRMATIVE ACTION/EEO STATEMENT:

Allied Stone Inc. is committed to providing equal employment opportunities for all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law. We embrace diversity and encourage a work environment where differences are respected and valued.

OTHER DUTIES:

This job description is not designed to cover or contain a comprehensive listing of duties or responsibilities required of the employee. Duties and responsibilities may change at any time with or without notice.