Trainee Application Operations

The role's primary function is to provide L1 & L2 monitoring support services to Allianz Application/infrastructure and to accurately carry out several administrative tasks relating to monitoring service. Monitoring Applications, underlying servers (Linux/Windows) Resolving issues/alerts in Monitoring Tools (Dynatrace) Preparation of Technical documentations Basic Linux/Windows system administration Handling L1/L2 operational tasks such as performance & root cause analysis, runbook-based resolution of incidents. Ensure sufficient cover is maintained to support the operational shifts Escalation and notification of production issues