Commercial Banking Implementation Consultant

Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami’s Mobile App Platform has been certified by J.D. Power for providing clients with “An Outstanding Mobile Banking Platform Experience.”

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

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As a Commercial Banking Implementations Consultant, you will be a strategic partner across the Implementation Services organization for new logo client implementations with a focus on commercial banking and cash management functions. You will engage client stakeholders to analyze and develop business requirements that identify client needs and assist in the translation of business requirements to solution design. You will be customer-facing and bridge the key elements of customer needs with platform capabilities to create the ultimate online banking solution for Alkami customers.

Key Responsibilities

• Be a subject matter expert for clients that are implementing Alkami’s digital banking product set with a focus on Commercial Banking/Cash Management.
• Analyzes client banking operations and maps requirements to Alkami’s digital banking platform.
• Conduct in-depth analysis of customers’ commercial banking operations as well as map and document requirements
• Create business requirement documentation to identify customer requirements and industry best practices
• Engage with cross functional teams to identify and support the implementation of improved Delivery processes
• Advocate for clients’ business users across the platform and advise Product Management regarding business needs
• Communicate status updates and progress to leadership and internal stakeholders
• Understand the current Alkami platform offering, to identify and document functionality gaps
• Work closely with Alkami Product Management team to prioritize and map clients’ commercial banking needs within the product roadmap
• Work as a liaison between Alkami customers and the Alkami Implementation Services teams, assisting with the translation between business requirements and solution configuration
  
  

Qualifications

• 7+ years of experience implementing a SaaS digital banking product in Financial Services
• 5+ years of experience in Commercial Banking, Treasury or Cash Management
• Domain expertise and extensive industry knowledge with a focus on commercial banking and cash management
• Previous experience with business requirement document creation and gap analysis
• Demonstrated ability to successfully work independently and/or with little supervision
  
  

Desired Skills

• Requirements analysis methodology
• Ability to communicate ideas effectively
• Strong interpersonal and presentation skills
• Can manage multiple projects of high complexity
  
  

The salary range for this position is: $127,726 - $191,589

Cool Things to Know

Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.

Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.

Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.

Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.

The Important Stuff

Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.

J.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.